I was due to fly from Bangkok to Manchester via Helsinki. I had wheelchair assistance as I had just had major surgery and this made things a lot easier.
Unfortunately my flight landing in Helsinki was 15 minutes late, which meant that I missed my connecting flight. I was put up in a hotel overnight and they got me on a plane first thing in the morning to Manchester.
I was incredibly upset but they did their best and I can not fault them for that. They made my flight from Bangkok to Manchester a lot easier by assisting me with a wheelchair and priority boarding etc.