We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent ”
Review of British Airways


Reviewed 7 January 2020 via mobile

We flew to Durban on Boxing Day - the in flight service was excellent as was the service on the ground at Heathrow.

Date of travel: December 2019
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
2  Thank MrsRHerts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (59 807)
Traveller rating
Traveller type
Time of year
Language
  • More languages

6 708 - 6 712 of 59 807 reviews

Reviewed 7 January 2020

We flew from Glasgow International to London Heathrow for our connecting flight to Australia as a family and we could not fault it at all.

Thank you for an amazing flight.

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank galracer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2020 via mobile

Bought business class tickets on aa.com, on the way to London from Miami as lunch was serving they ran out of food. On the way back arrived to Vienna to take flight back to London and they Miami, British representative told us that we do not have a flight London to Miami, call as.com. After an hour on the phone the only option was to fly the next day, I had to book hotel in Vienna.
Next morning delay one hour so most likely I will be missing my flight London to Miami.
Business class in British is as in the picture, it’s regular coach, only difference- no one sits in the middle, don’t waste your money!

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
2  Thank moshee998
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2020

A brilliant experience. The staff were lovely at the airport when we were checking in. The staff on the plane couldn't do enough to ensure we had a comfortable flight - they were really professional and very friendly, nothing was too much trouble. i was pleasantly surprised at the standard of the meal and the continuous offering of refreshments.
We will be using them again.

Date of travel: December 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank morelands2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2020

Cancelled our flight from Heathrow to Bologna 6 hours before we departed for Heathrow. Arrived in Heathrow and waited 55 min for a parking bay. When coming back three weeks later, another late departure ( 1 hour and 15 min.) for BA from Heathrow to OR Tambo. Will definitely make use of Emirates in future.

Date of travel: July 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Yayabinks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in South Africa. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.