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“Flight Review”
Review of British Airways


Reviewed 2 weeks ago via mobile

Not flown with BA for years. Terminal 5 is great. From checking in to boarding the aircraft all went smoothly. The departure area was spacious and not congested, unlike Luton airport. Would definitely travel to Heathrow and fly BA again

Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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737 - 741 of 31 823 reviews

Reviewed 2 weeks ago via mobile

Club Europe legroom is worse than Ryanair and EasyJet extra legroom seats which cost less than half the price of the average Club seat. It’s an unacceptable offering for a premium airline. Given the limited space, one cannot slide down the seat and there is virtually no pitch so one has to sit bolt upright for the entire flight

One wonders why the airline chooses to punish their premium travellers in this way.

1  Thank DC_Critic_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Having to pay to select seats more than a week ahead is horrible customer service. Will make me find other airlines that don’t require this for future flights to/from Europe. All Else was very good

Thank MarkO1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

We were informed before travelling that a complimentary snack and drink would be served. This was not the case and many were disappointed as nothing was served. On the way back a delightful crew supplied said drinks and snack - much better served on the return flight. Flight was on time both going out and returning. I have been flying with BA for well over 40 years - 35 of which were to Tunis, sometimes several times a year. The service then was far superior I a sad to say.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
Thank Nina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

I often fly international flights. British Airways is always the best departure times, seats, menu and always on time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Irma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC