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“Great flight and service”
Review of British Airways


Reviewed 28 June 2018 via mobile

I enjoyed both legs of my british air flights to europe (also flew chicago to barcelona overnight). Staff was kind, airplane was comfortable, food and snacks were generous.
Recommend!

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    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank keri h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 319 - 6 323 of 38 109 reviews

Reviewed 28 June 2018

I have flown this route many times in the past 6 years on economy class. Before Safair started flying this route BA and SAA were the only airline options. BA beat SAA hands down, but are not that much better where flight delays are concerned. On 23 June 2018 I was booked on an early flight to PE and was not expecting anything untoward. As I was about to board I was told that my seat had been changed from A26 to A2. My heart immediately began to sing - I had been upgraded! For the first time ever! I reveled in the extra attention and finally got a taste of life behind the curtain. I could not wipe the smile off my face. Thank you BA for the best flight ever and the flight was bang on time. However, BA still gets a 3 star rating, because this was only 1 out of many many other flights on economy.

Thank fern764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

No messing about with add on prices for bags, do you want a seat etc. Extremely generous luggage allowance included in ticket price. Paid extra for priority check in security, boarding and use of the lounge which just made the journey hassle free. Crew on board were professional and friendly.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

Comfortable with no problems, on time and plenty of information, good service. Only slight negative was a group of 'hens' (or so they appeared) who joked noisily with a steward. Luckily we did not see them in Gibraltar.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank gjbristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

Flying with BA from London Heathrow to LAX is always a pleassure. Service is excellent. Atmosphere is calm. Staff professionel. My favorite thing is I can order any kind of food (well, almost). I always order Hindu as it just tastes delicious and is made of only real ingredients, no empty carb, fillers, and old tasting stuff. I feel I actually get nourishment. Film selection is excellent. Seats are good, plane is huge - it's the double-decker type. Airbus or Boeing. I choose BA with a stop-over in London rather that the direct, faster Norwegian Cph-LAX. I like feeling I get service. On Norwegian you pay for head set, blanket, water, coffee, drinks, food, snacks....it ends up being a not-low-fare way of travelling. I find MUCH better tickets with BA.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Lene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC