I think that Bangkok-Samui flight is one of the most expensive in the world.
About 285 Euros (round trip) for a 50 minute flight.
All other Thai tourist destinations are reachable with less than half the money: I don't understand how all the entrepreneurs who work in the tourism industry of Samui can accept this thing.
The Airline justifies its prices calling itself "Boutique Airline".
Old and not top-cleaned planes; even the uniforms of the stewardesses don't seem to be last tailors.
With the fabulous Samui airport (owned by the company) and with the good ground services, I could have given 3/4 points, if it were not that due to the Coronavirus emergency we have had the need to move the return flight to Bangkok: not for fun, but because Qatar had canceled our intercontinental flight.
Given the situation, you can imagine our the tension.
Well, at the Bangkok Airways office in Samui, one of the employees was of a discourtesy, a rudeness so deliberately brazen. very smatterer. The young lady felt very important in her business suit and loved to look like a strict teacher behind her round glasses and seemed very annoyed by our presence.
We, with a four year old boy, were trying to return to our country in the midst of a pandemic.
This of course have given the coup de grace to our opinion on this airline