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“Expensive”
Review of Bangkok Airways


Reviewed 26 March 2020 via mobile

Unlike other airlines with similar routes, Bangkok Airways is not cheap for a 20kg case and 5kg cabin bag, then add a massive $40 if you want to add another 5kg. Seats no better than others but you do get a meal and a glass of wine if that’s important to you.

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
2  Thank EastbournePeter1310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 - 45 of 4 597 reviews

Reviewed 25 March 2020

Nice airline, fast and efficient service. Even so the plane was a little older it was very clean and had a little more legroom. The staff was friendly, No fees for checked luggage. It's worth paying the little extra money not to be charged for checked luggage or meals. Good food. Definitely would fly them again.

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Check-in and boarding
2  Thank Lydia216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2020

It's not that I travel a lot, but I do sometimes, and this company has the best domestic flights I ever had.
Very polite staff, quick boarding, nice on flight shopping, excellent food.
They even changed my flight to an earlier flight so that I was less time at the airport, without charging any fee.
I would definitely fly with them again when I get back to that part of the world.

Date of travel: February 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank ladyoaklda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2020

Terrible terrible experience with this airline, you don't have a listing for less than one star or i would give it zero stars. First about 3 weeks ago I received a notice that my flight had been changed by 6 hours, so I had to rebook my connection to make this flight which has cost me $480.00US to rebook, then today I received notice that the flight was cancelled altogether even though it is not scheduled to depart until October, 6 months out. Thanks Bangkok Airways for your terrible terrible service and costing me almost $500.00 for nothing

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Lohpan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2020

While I sometimes complain about the prices at Bangkok Airways on this occasion they were comparable to the other airlines and so I choose them. The level of service you get from Bangkok Airways is better than the budget airlines so if price is not the deciding factor then I go with them. Never really been disappointed with on-time departures or service with them.

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
2  Thank Andy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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