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“AA VERY UNCOMFORTABLE”
Review of American Airlines


Reviewed 11 March 2020

We have trouble walking distances. The assistance provided by AA (wheel chair) was extremely wonderful. Attitudes and willingness to help on the part of ALL AA employees was outstanding.
The comfort of the seats was horrible and needs to be addressed.
The connecting airports was organised by some one not in sync with travelers and their needs.

Date of travel: February 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank rfallon3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (81 571)
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11 178 - 11 182 of 81 571 reviews

Reviewed 11 March 2020

There were less than 18 people on this flight on a Saturday evening. The service was great and plenty of room to stretch out. I just regretting paying for the legroom and seat towards the front when there was no need for space.

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
2  Thank Jennifer H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 March 2020

Everything went smooth from getting boarding passes checking luggage and boarding the plane. We were fed a nice lunch. Chicken sandwich, chips, a cookie and a drink .Everyone was great.

Date of travel: February 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank donnabM2296VB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 March 2020 via mobile

American Airlines always sucks. Always sucks. Always sucks. Always sucks.

Always breaks down. Always breaks down. Always breaks down.

Always delayed for maintenance. Always delayed for maintenance. Always delayed for maintenance.

Chepo aircrafts, old aircrafts, chepo aircrafts, old and ancient aircrafts, chepo aircrafts.

ALWAYS BREAKS DOWN
ALWAYS BREAKS DOWN
ALWAYS BREAKS DOWN
ALWAYS BREAKS DOWN

AA SUCKS
AA SUCKS
AA SUCKS
AA SUCKS

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
1  Thank TapasSarma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 March 2020

The trip to Dallas was delayed, and we made our connection to DCA. By just a hair. The return trip was delayed out due to AF1 moving on the ground. We made our return connection to ABQ with a few minutes to spare. The planes will obviously be replaced when the MAX 8 planes are released. First class was good like always. Priority handling makes a difference for picking up luggage at Baggage Claim. AA tries to please, and today's travels are as good as the class you fly. Generally, you get what you pay for.

Date of travel: February 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank John H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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