I have flown with all of the major airlines and this was very low end service for business class. Flew from Orlando to Vancouver via LA on May 30th, 2018. Orlando to LA was ok. Dinner was average but how can you go wrong with pasta? LA to Vancouver was handled by American Eagle. All around disgusting. No entertainment, No food (crappy junk snacks) and hardly any service to be noticed. 30-40% higher fare compared to Delta or United but far less service. The other airlines are not much better but at least they cost considerably less. We are not talking economy fare. The terminal for American Eagle in LA is very poorly run, not organized, a third world comparison with one garbage dispensary for fast food. I have seen better airports in the Caribbean/Mexico and/or Asia. I would never again fly with American. Overall staffing is very poor but they do the best they can under the circumstances. Seems like to much corporate pressure to the bottom line rather than the customer experience? Luggage was on time and given the priority we paid for but otherwise there is nothing good to say about this airline. American Eagle was late coming in (no problem with that) but our seats had garbage on the floor, in the pouch and stuffed in between our seats.