I hd an online booking from Gaborone, Botswana to Mumbai via Johannesberg. So the checknin baggages has to be delivered to Mumbai directly. Airlink refused to transfer my baggage at Johannesberg airport to my connecting flight from Kenya Airways. So the kenya Airways has to find and transfer my luggage. Why can't this simple thing be done by Airlink? I like the in cabin service and overall flight experience but this thing about baggage transfer is surprising.

This airline could be so good but why why why do they make you take your headphones out on take of and landing, I have flown all around the globe on 100s of planes and they are the only airline that does it, it makes for such an uncomfortable flight, they need to change this otherwise I for one will stop flying with them.

Great airline, and our flight attendant Khanya was amazing. You get a lunch box and free drinks. It's not the biggest plane, but it's great for the short flights it does. It's so refreshing to fly a small airline. They take care of you.

Airlink Richards Bay was amazing, especially Julie. She was super eager to help us out on our journey and did everything she could to make things easier. She really went the extra mile!

The flight was ok. But they completely destroyed a full aluminium suitcase from Rimowa. I flown with this case a couple times round the world, some little damages but nothing serious. One time with Airlink and they must have put hydraulic pressure or similar to it. It was squashed terrible and was no good for further use. Damage was reported and accepted and then the odysse started. No reply for weeks with dozens of emails from my side. Finally an answer and offer for compensation of USD 90 ! > what a joke for a case which is around 1'600 USD to buy. And now again 4 weeks into the process they still not paid even this far too small amount. Avoid this airline !