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“GREAT GREAT service and experience -well done AIRLINK.”
Review of Airlink


Reviewed 4 weeks ago

We flew AIRLINK JHB to Mozambique and return - family group...wow what a lovely experience , the aircraft an Embraer 190 is a excellent aircraft , the on board food and drinks was spot on and the air crew were extremely polite , friendly and professional.
We also had special sports bags that we called the call centre and pre checked in and No hassle at all.
best by far regional carrier , well done AIRLINK

Date of travel: January 2025
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Thank Hagendave
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (631)
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7 - 11 of 631 reviews

Reviewed 5 weeks ago

The Durban-Harare route flight is completely a scam. The aircraft is very tiny and they charge luggage per kg. I was charged R130 per kg after exceeding the 20kg limit. This limit is for all your bags (all your bags should add up to 20kg) before the R130 per kg limit is applied.

The ticket did not specify this whatsoever, rather it said I am allowed 4 bags(20kg). Comparing to other flight tickets, this is very devious and deceitful.

I was very unhappy and bitter paying R4000 for 2 bags that needed to be checked in. If this had been specified while buying the ticket I would have added another bag.

Airlink is very disgusting.

Date of travel: January 2025
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Thank Titus J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2025

It's a disgrace
Shame to airlink to have an elderly with walking aid -two walking sticks to go go 30 stairs up to get to the plane
It was painful to quite a handful of passengers
Airlink can and should do better

Date of travel: January 2025
Thank Khambi M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2025

Excellent flight, the crew were great. The flight was punctual. The service on board couldn’t be better. They even served free alcohol on such a short flight (something that with the European airlines is unheard of). We flew several flights with Airlink afterwards. They were all very good. They have brought back the fun of flying while in other parts of the world we dread it.

Date of travel: December 2024
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    • Check-in and boarding
Thank inki69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 December 2024

I had an incredibly frustrating experience with Airlink on my flight from Windhoek to Johannesburg. Initially scheduled for 7:10 AM, the flight was delayed until 9:20 AM without any proper communication or assistance. To make matters worse, the company rebooked us on another flight and only sent an email during the original boarding time for the new flight, leaving us scrambling for information.

The airport in Windhoek lacked basic infrastructure, such as access to updated boarding passes or digital card readers, making the situation even more stressful. Airlink also forced us to check our luggage, even though there was plenty of space in the cabin to store it, adding unnecessary inconvenience.

Additionally, my partner and I purchased our tickets together and paid an extra fee to sit next to each other. Despite this, we were assigned seats far apart with no explanation or option for a refund for the additional fee we paid.

This level of service is unacceptable and incredibly disappointing. Airlink needs to improve both its customer communication and operational management. I would not recommend this airline to anyone and hope they address these glaring issues immediately.

Date of travel: December 2024
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    • Value for money
    • Check-in and boarding
Thank Allan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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