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“Great Flight”
Review of Air New Zealand


Reviewed 26 September 2018 via mobile

NZ 166 Cairns to Auckland onboard Boeing 787-9, we had pre booked our seats which were great, two seats one a window seat and plenty of leg room, the first seats in economy class. The food was ok, basic, the crew were friendly and helpful and it was on time. This aircraft is so good to fly in.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Cookapie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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541 - 545 of 9 705 reviews

Reviewed 26 September 2018 via mobile

We had paid for a flight from Nadi to Christchurch direct and were told a month or so before our holiday that the flight was cancelled. We then had to fly to Auckland earlier the same day and then a had to catch a flight from Auckland to Christchurch but had to wait about 2 hours at Auckland Airport. On the day we went to depart Fiji, we saw that the original flight we booked direct back to Christchurch infact was not cancelled and was up on the screen and ontime. We lost almost a whole day in Fiji because of them making us change our flights and we received no compensation. Very dissapointed. I expected more of Air NZ! :(

Date of travel: September 2018
Thank sara o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2018 via mobile

Absolutely fantastic...very proud of our National carrier. From the start at Napier to Brisbane was seamless, the food entertainment and friendly staff.

Date of travel: September 2018
Thank mrscahannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2018

Our trip was easy to organise through Air NZ and everything went to plan. All flights were on time and easy with no hiccups and meals and inflight entertainment was good.

Date of travel: August 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2018

Air New Zealand had great service and friendly crew. The food was okay. You can watch multiple movies and the hostesses were always helpful. We look forward to our next holiday with Air New Zealand. Thanks

Date of travel: July 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Heidi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC