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“The Nicest Flight”
Review of Air India


Reviewed 3 weeks ago

After having been offered an upgrade, we accepted to business class - this wasn’t what I interpreted this to be, more like premium economy, nevertheless Air India staff treated us so special. A cold towel, welcome drink and bowl of assorted warm nuts which were a nice treat. After take off, treated to our choice of lunch with wines, all very delicious - and plenty of wine we had. A big shout out to our hosts Vinit, Kiran, Sujatha, Kiki and Blal - all well mannered, professional and polite. We couldn’t have asked for a nicer flight - good on you Air India.🥰🥂

Date of travel: June 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank Jan B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (9 777)
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38 - 42 of 9 777 reviews

Reviewed 3 weeks ago

Worst airline ever..!!! Their flight got delayed and because of that we had to stay at the airport for more than 6 hours!!!! And they didn’t even give us a place to rest..!! They just offered us a food coupon! Like what the hell! I will never ever recommend this airline to anyone ever!! I literally want to abuse so bad and i won’t even give one star! Oh and the manager is so damn rude..!

Date of travel: June 2024
1  Thank Discover09246580412
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

flight delayed 3.30 hrs
never book your ticket with air india express
They are telling due to operational reasons
i am totally disapointed

Date of travel: June 2024
Thank Freedom06038258635
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

Stay away from air india as much as possible. Their planes are falling apart and by that i don't mean age. Seats are broken, screens are not working, usb ports are broken/missing,ac doesn't work properly etcetera etcetera. I felt terrible for the air hostesses since their service was pretty good but all in the service of an absolutely god awful airlines. I would be embarrassed if I was in their place.

The biggest problem is the ground staff, especially in india. I was flying from vancouver to dhaka with a transit in delhi. Ground staff in Canada were quite helpful but in india it is totally different. They are essentially thieves for a lack of a better word. And judging by other reviews this seems like a common occurrence. They love springing bogus allowance rules on you to force money out of unsuspecting travellers. Me and and my mother's carry on luggage which were cleared by air india personnel in canada was suddenly deemed overweight by their people during boarding
We repeatedly explained that it was due to our winter gear which we obviously weren't wearing in india but they demanded money. We agreed to pay cause let's face it, this is essentially blackmail as the plane was about to leave. But the kicker is, these morons were so incompetent that they couldn't even use the eftpos machine properly to charge my card and just let us go at the end cause of time running out. All they've really done is manage to waste our time. Again, stay away from air india. It's god Awful.

Date of travel: May 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Ishfar J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

This is and has always proved to be the worst airline. They have deceptive website and spring new rules on passengers such as changed in bag allowance. Boy at checkin neglected to return our passports after fiasco. We were already late and another passenger ran to inform us. So we had to return to get them. Then because of crush of people in security we nearly missed flight

Date of travel: June 2024
1  Thank Trek19856096450
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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