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“Worst flight ever”
Review of Air India


Reviewed 4 weeks ago

Flight delayed by more than 6 hrs with no notification. Worst flight ever. Pls do not opt for it. They dont even send mssgs stating flight has been delayed.

Date of travel: May 2024
Thank 795kaushalb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (9 781)
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56 - 60 of 9 781 reviews

Reviewed 4 weeks ago

Worst flight ever!! I booked a flight from Atlanta to Delhi, and the customer service was terrible. Their freaking screen was out of work and they didn’t have option for buying wifi. Like how?? In a 15 hrs flight?! My flight was also delayed 7 hrs and was supposed to be home by 5 pm. And after boarding the plane, we waited for 3 hrs only to find there was a technical issue and they made us wait for that long. The portions of food are so small and aren't that good. Not to mention the plane reeked of a foul smell.

Date of travel: June 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Roam04996244699
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Air India is by far the worst airline we have flown with (we are frequent travellers). The entertainment system did not work on the long haul return flight, food was lukewarm, seats were not clean & aircraft was very old. There was constant complaints by other passengers. They were moved to another area where the system worked, we were not.
We were promised compensation but 5 months later and countless emails later and we still have not received this compensation.
It has poor in flight service and even worse customer service.
We do not recommend this airline at all.

Date of travel: January 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank ishaylum
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2024

Horrible experience and terrible staff at the air port counter . They don’t behave like professionals. I will never ever opt for this airlines in my lifetimes

Date of travel: May 2024
Thank Quest39337569002
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2024

Hopeless customer service, I was travelling with my three kids and due to heavy traffic it took time for me to reach airport, at entrance they took 10 mins for checking IDs and all, it was okay, but Ms. Priya customer manager should have helped out or atleast would have shown courtesy, but nothing, she did not even show customer service to a lady with three kids at night 11 pm, it was horrible experinece , it was 15 mins late but they could have shown courtesy, something, but they were very arrogant and i had five bags travelling to bangalore with three kids and it was really horrible at airport at night 11pm, missing flight due to 50 mins.

Date of travel: May 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank GoPlaces30826591774
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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