I was surprised when Air France suggested booking the flight from JFK to Marseille with only a 1 hour and 40 minute layover in Paris (CDG), but since they suggested it, I booked this option. The JFK flight was delayed by over two hours, meaning that we missed our connecting flight in Paris. They rebooked us on a flight leaving that evening from Orly airport, but Air France does not provide transit from CDG to Orly--you have to pay to get yourself from one to the other. I was disappointed that a delay caused by the airline was not met with better customer service. With that said, the flight was smooth and the staff helpful, and they invited me to apply for reimbursement for the bus from CDG to Orly, which we did, and we will see if they approve it.
Overall, I like Air France and will fly them again, was just a bit disappointed in how much we had to search on our own to figure out how to get from CDG to Orly (it was hard to find Air France employees who knew the best way to do that) and the fact that their delay cost us more money.