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“#18 In Line .”
Review of Air Canada


Reviewed 2 April 2018 via mobile

I’m not sure what took so long to board (in all honesty I was at Timmy’s) but being one of the last passengers to get on the plane I could tell we weren’t going to take off on time. Add to that the 2 suitcases that had to be removed and the wind change that shut down all but one runway...we were #18-19 to take off and 1.5 hours late in getting in the air. The pilot made up for it, though, and we weren’t too delayed in landing at LAX.

Thank Action_Jackson2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 278 - 2 282 of 14 702 reviews

Reviewed 2 April 2018

New Boeing 787-9 us just great! Very comfortable economy class with nice seats and advanced personal entertainment system. Air Canada crew delivered great service - hot meals, drinks, toys package for kids, blankets, pillows - everything was very good.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Maxim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

A Monday morning flight on December 11 proved to be almost empty with a vast choice of seats. The flight was on-time, even arriving earlier than expected despite significant de-icing in Montreal.
Service was, as usual pleasant and courteous.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

I had avoided flying across the Atlantic with Air Canada for several years due to low ratings by others and my personal experience. It is all in the past now.
From fast check in to the new Signature lounge at Pearson to the fantastic Dreamliner 789, excellent on board service, the overall experience was fabulous.
On board service usually determines the experience of a long flight. Charles, the flight Director was supported by a very good back up staff, especially Rano to make it all so very enjoyable. I highly recommend Air Canada for this route without any hesitation.

Thank jittus2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Great service at Pearson, friendly and helpful agent named Nash.
Excellent flight to Vancouver, the only criticism is that there not a snack given to passengers on the flight, although you could purchase food, a little cheap.
Flight from Vancouver to Sydney was great with excellent service

Thank Bruce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC