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“Above average”
Review of Aerolineas Argentinas


Reviewed 6 February 2019 via mobile

Staff is very warm, food above average and my flights have always been on time. Pilots are well trained and perform smooth and soft landings, which I appreciate. Also, prices seem rather cheap.

Date of travel: February 2019
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
Thank crisdom92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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274 - 278 of 15 073 reviews

Reviewed 5 February 2019

Departed sharp on time and arrived earlier than estimated arrival time. But, the key reason I choose Aerolíneas Argentinas is the best service from the very first contact at check-in desks. They're warm, very kind and respectful. On board, they're just so warm and nice, always.
The extra attention they pay is to keep toillets and shared spaces always clean.

Date of travel: January 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Cecihaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2019

Very reliable air company. We travel on 6 occasions across all Argentina and all the flights were on time except for one of them. We got the notification by email.
The only thing I could say is that the customer support on the Phone is not that good when it comes to reaching them or even getting money back if a flight needs to be cancelled

Date of travel: December 2018
    • Seat comfort
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    • Check-in and boarding
1  Thank Iraland_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2019 via mobile

I unfortunately had to endure six flights on this airline in a recent trip to South America. The worst experience was a flight from Ushuaia to Buenas Aires that was cancelled as we waited to check in. That flight was full, the line was across the entire terminal and out the door, with absolutely no communication to passengers as we waited hours to find out if they we even going to bother to reschedule us. We ended up finally flying out after waiting at the airport for almost seven hours.
That was the worst, but every one of the other flights was it’s own nightmare.
Besides cancellations, there were hours of delays and silly and arbitrary baggage and carry on restrictions, which changed with every single flight.
I’ll think twice before traveling to Argentina ever again.

Date of travel: January 2019
Thank Tinderlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2019

We joined a 6 days Buenos Aires and Iguazu tour but had to buy our own flight tickets. When we bought the tickets, the agent sent us e-tickets that were confirmed already. We arrived at the airport 2 1/2 hours before flight and was told that the flight was cancelled and they put us onto a later flight (2 hours later). We were upset and worried because we had booked transfers from another agent and we don't speak Spanish. There was no email alert, nor any intention to send the change of flight to customers. This was proven again on our return flight , which was also delayed for 3 hours. This time the local agent for transfer in Iguazu found that out and informed us to stay in hotel instead of at the airport. I suspected they tried to pack passengers into fewer flights to maximize profit, but sell seats as many as possible by having flights 2 hours apart. Nevertheless, they should inform the passengers of the changes.

Date of travel: January 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank paulatToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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