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“reliable fly company”
Review of Aeroflot


Reviewed 3 weeks ago

It`s the first time I flight with Aeroflot . Nowadays is a reliable company, with modern aircrafts, and all my four flights were on time. The service on board is OK.

1  Thank Jordi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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77 - 81 of 9 179 reviews

Reviewed 3 weeks ago

Good experience, comfortable and very clean plane. Pleasant flight, nice crew and tasty food, I was impressed

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1  Thank Turcanu I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The fraud is simple: You check in, take your boarding pass, do pass control, but at the gate they said it was closed 1 minute ago. you are not alone! It happened to many people in your flight and also other flights. They just don't answer you until the the plane flies. Then they offer a new ticket with a total price. I saw at least 30-40 cases to different destination during 12 hours when I was locked there. It seems that systematically they sell more than capacity and then close the gate earlier without final call, because according to some passengers they couldn't check online 4 hours before flight because it was just 1 available seat. The other said that two people had the same seat number. Horrible situation! I hope that other tell their story also.

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    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
4  Thank Shahab S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We travelled from Germany, Hannover to Russia, Moscow and from Moscow to Uzbekistan, Samarkand. We experienced friendly staff and a very good service during the whole time.

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Thank bettina108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

A very good airline with very new planes,
the service from airport, check-in to departure and luggage handeling was awesome. Also thecrediting of mileage points automatically was really nice to see.
I flew numerous times within cities and all the flights were same...WORLD CLASS

the professionalism of the crew was awesome.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jeffrey O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC