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“Despite bad reputation our experience was very good”
Review of CemAir


Reviewed 31 December 2024

Flight was on time, we had good service during the flight with courtesy snacks, the staff was professional and we had no problems with checking in.

Date of travel: December 2024
Thank Elisabetta B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (399)
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6 - 10 of 399 reviews

Reviewed 25 December 2024

Had book flight back to UK on the 26th December. Cemair cancelled flight without reason and no alternative other taking the only later flight this missing my international connecting and (and lose fair) or Cemair will refund their flight at a cost of R300. Refused to refund international flight dispute it as a result of their abject failure. Staff rude and unhelpful. Cemair has left me stranded in South Africa with no means to get home. Will be alerting the South African travel regulators.

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank 223jeanpauln
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2024

Tried out CEMAIR for the first time on a return flight from Durban to George. Service was friendly. The plane is old, so seats could not lean back, making a nap during the 2 hour flight well nigh impossible. At least complimentary tea, coffee, drinks and sandwiches were available. So glad to be able to fly directly to George instead of via Johannesburg.

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Mulan1313
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 December 2024

I booked this flight due to needing an early booking last minute to go to a funeral.
Checking in was a dream! Fast, helpful and efficient.
The plane was small but clean, smooth flight and there were drinks and good snacks served.
The air hostess was friendly, fast service and everything went smoothly.
The seats were comfy. I loved how it was 2 seats and then 2 seats. Nobody was stuck in the middle.

I have just referred CemAir to family due to my amazing experience.

Date of travel: November 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Inspire17011026398
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 December 2024

I am PISSED! Luggage declared as fragile was completely ignored and valuable possessions were completely ruined. I declared the luggage as fragile. I explained the content. A fragile sticker was put on it. The moment my bag came, I could see the residue of a different colour on it. After opening the bag, my suspicion was confirmed. Crushed and ruined. Do not say you can offer a service if you can't.

Date of travel: December 2024
Thank SeeFoodBe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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