Had book flight back to UK on the 26th December. Cemair cancelled flight without reason and no alternative other taking the only later flight this missing my international connecting and (and lose fair) or Cemair will refund their flight at a cost of R300. Refused to refund international flight dispute it as a result of their abject failure. Staff rude and unhelpful. Cemair has left me stranded in South Africa with no means to get home. Will be alerting the South African travel regulators.

Tried out CEMAIR for the first time on a return flight from Durban to George. Service was friendly. The plane is old, so seats could not lean back, making a nap during the 2 hour flight well nigh impossible. At least complimentary tea, coffee, drinks and sandwiches were available. So glad to be able to fly directly to George instead of via Johannesburg.

I booked this flight due to needing an early booking last minute to go to a funeral.
Checking in was a dream! Fast, helpful and efficient.
The plane was small but clean, smooth flight and there were drinks and good snacks served.
The air hostess was friendly, fast service and everything went smoothly.
The seats were comfy. I loved how it was 2 seats and then 2 seats. Nobody was stuck in the middle.

I have just referred CemAir to family due to my amazing experience.

I am PISSED! Luggage declared as fragile was completely ignored and valuable possessions were completely ruined. I declared the luggage as fragile. I explained the content. A fragile sticker was put on it. The moment my bag came, I could see the residue of a different colour on it. After opening the bag, my suspicion was confirmed. Crushed and ruined. Do not say you can offer a service if you can't.

I was a bit concerned with the reviews, but taking in mind that people often only review places or services when they’re unhappy, I thought I would give CemAir a chance and am very glad I did. My experience was amazing flying from East London to Joburg. All of the airline staff were helpful and friendly. CemAir is also the only domestic airline that allows pets (10kg or less) in the cabin. I took my cat with me on the flight and it was the best experience. I will definitely be flying CemAir again (with or without her). Just note that if the flight is fully booked, pets may need to be transported in the hold due to limited space. You also need to book your pet in at least 3-4 days in advance of the flight and meet vaccine (rabies) and pet carrier requirements. Otherwise, the price of flights is reasonable and includes checked luggage and snacks. Our pilot was also clearly experienced as the take off, flight, and landing went very smoothly despite ongoing thunderstorms. I had my toddler and cat with me (on their first flight ever) and neither were disturbed or scared throughout. In fact, both napped.