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“price for upcoming flight just dropped by 25%, but I'm out of luck!”
Review of Porter Airlines


Reviewed 2 weeks ago

I booked a flight (a week ago) on Porter for September 2018 from Boston to Sault Ste Marie....it's the last time I'm going to book that far in advance. The price is now 25% lower, but porter won't refund the difference.

    • Value for money
Thank amysmayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 32 of 1 143 reviews

Reviewed 2 weeks ago

This hop, skip and a jump was the best decision to go with the Island airport vs. the Pearson Airport, which is too congested, and too confusing, this was easy, no stress, and it helped make the trip more enjoyable to know that I can hop into one of the convenient parking on the island and then just drive home, no big parking spots and miles to get to!! This was a breeze, would do it again in a heart beat, thanks Porter

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Nuccio61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

My return flight was delayed almost 45 mins and they did not advise the reason why, other than that the service was great and crew friendly.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank retiredpuclady16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Porter is an excellent option for short flights from or to downtown Toronto. The turbo prop planes are relatively quiet. The seats are not spacious but comfortable enough for shorter flights (a couple of hours). Staff continue to be friendly and courteous. There is no business class in any of their flights however a premium can be paid for seats at the front of the plane with slightly more leg room.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 295waynee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great airport, great service, great airline. You can get dropped off at the ferry terminal and walk/escalator/elevator to the airport building (10 min.) or take the ferry over. There is a coffee shop on the Toronto side. Modern, smaller airport terminal. Every passenger can enjoy free hot and cold drinks...pop, water, coffee, lattes, tea...and snack bars or granola. You can also purchase sandwiches and other items. The gates have plenty of seating with free wifi and numerous p,ugh where you can charge your phone as well as some seating with a tabletop for a laptop.
The plane had two seats on each side of the aisle with better leg room than a number of other airlines. Complimentary hot and cold beverages, including wine and beer were served, and both sweet and savoury snacks.
There is a charge for every checked bag but no carry-on. My two friends and I all had Air Canada approved carry-on bags but mine was a tiny bit smaller and thinner, so it fit in the overhead bin in the planes. My friends’ cases did not, but it was no problem. Staff just said to leave the bags at the entrance to the plane and they would be put below, at no charge, which was awesome. Same applied to our return flight.
Staff were friendly, service efficient.

Thank Connie654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC