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“Nothing Special”
Review of AirAsia - Thai AirAsia


Reviewed 28 June 2018

Earlier it was budget. so we could adjust it with no meals and no check-in luggage. Now things have changed... Charges are very high compared to the earlier travels. At least they could provide some water free of cost!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank manojrmenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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125 - 129 of 4 081 reviews

Reviewed 28 June 2018

What a poor effort at customer service. One: Splitting the four seats between our party. This airline sucks

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank MarvininThailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

easy check in and good seats with excellent service and food provided, punctual departure and good in flight entertainment

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank ebiriemer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018 via mobile

My family and I have always travelled with Air Asia and have never had any problems !!
Yes it's a bit more cramped etc but you get what you pay for . Staff are always courteous . Despite the whining of some passengers they still do their job with a smile on their face . Again if you want to look for cheap air fares then this is the way to go Stop looking for complaints and enjoy the trip , We do everytime

2  Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018

We are happy flying with air Asia From Thailand as we travel around Asia quite often as we are in Koh Samui
We arranged with Bangkok taxi to get us to Don Muang airport as our time was limited as the airline put our departure time 20 minutes earlier but he went the long way to avoid the tolls which we had paid for so we’re worried we would miss the flight
We ran to check in & they were very good as they were about to close down but they let us on & had to rush through immigration & to the boarding gate where they were waiting
We are very grateful & happy to make that flight & not spoil our holiday

1  Thank chrisine b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC