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“Such a Pity”
Review of Safair


Reviewed 26 December 2017

You lost one star because of your ground staff in Johannesburg. You may think we all know where we are in the huge airport BUT not everyone is a frequent flyer. When an elderly lady stops and asks you for help, don't ignore her and expect other passengers to assist whilst you are chatting to your friends. I am glad I was there to assist her without a rude scowl on my face. All other staff where polite and friendly.... you could learn something from them. Other wise a fair flight with an excellent pilot and plane crew, thank you.

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Thank Monique707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 - 41 of 277 reviews

Reviewed 23 December 2017

Safair has become my airline of choice for a few simple reasons. They are mostly on-time, there is good leg-space, the seats are comfortable, the cabins are clean, the staff is friendly and the price is invariably good. Another plus point is that you can chose a beneficial price plan per flight and their website is user friendly. It is advisable to check their prices against other budget airlines as I find that at times, Mango does offer better rates.

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Thank B8383MHmartinp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017

Affordable, friendly staff on board and on the ground, and always on time! I am taller than the average person and also a lot wider in the chassis, and with SafAir you can select your own seat. The seats at the emergency exits offer much more leg space than the other seats on the craft and you can secure the seat by only paying seventy rand extra. By being able to stretch your legs your back side also fit in into the seat much easier. The planes are well kept and serviced and relatively new so you can really fly with peace of mind.

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Thank LeonBloemfontein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017

Ground staff courteous and helpful. Departed 5 minutes early, plane was crean, staff were efficient, pleasant and professional and we landed 15 minutes early.

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Thank Hilton J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

The plane was on time and left on time. The staff were friendly and efficient. The plane was clean and in good order. The booking in staff were also fantastic.
All around a great experience and an airline I will use as my preferred budget ariline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Anton N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC