We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Service”
Review of Kulula


Reviewed 15 February 2018

Very nice check in staff who on the way to George did not charge us for an extra couple of kilos. That was probably because we told her we were overweight . Prices were good as well.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank a3whd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (748)
Traveller rating
Traveller type
Time of year
Language

291 - 295 of 748 reviews

Reviewed 15 February 2018

We have flown a number of times with Kulula and it is has always been a pleasant experience. Leg room may vary .Purchase of food and drinks on board never tried. Generally early on the uphill flight. Check in usually good but baggage only check not always available (or so it seems)

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
Thank Douglas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2018

A very relaxed trip with friendly and effective cabin staff. The luggage process was quick and easy, unlike some of the other larger airlines and all the staff at both terminals were friendly and helpful.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank KevinD5902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2018

I have had long delays on Kulula, but this time both flights to Cape Town and back left on time (even early) and arrived 20 minutes early. Normal cramped seats but was lucky enough to get extra legroom seats on online check-in (not emnergency exit seats). Could not buy these up front, but would have spent extra as I am 1.94m tall. Good experience both ways.

    • Seat comfort
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Fkafrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2018 via mobile

A good flight nothing special. Some trouble with booking seats together even though tickets were bought together. Staff were not overly friendly, just did their job. Cheapest and easiest domestic flights in South Africa

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Keegan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC