I don’t know where to post this, however everyone needs to know about a company who only cares about getting their money. We had a trip planned to Panama City Beach Florida for the Ironman event Nov 3. Due to Hurricane Michael it has been deemed not only unsafe but also just not respectful for the people of the town. I called to cancel our reservations as it’s not only not safe to travel there and will not be for many months above anything it’s just not appropriate. An entire town with many still out of water and electricity is trying to start the process of rebuilding and coming to grips with their loss. Terry told me that until they are notified it is unsafe they will not refund us or cancel our reservation. I asked how long it’s only 2 weeks to our reservation and he could not answer he just kept saying over and over that until they are notified they will not cancel or refund us anything. I went through hurricane Harvey it took our town that had the most devastation months for the debris to even be off of our streets in front of our homes let alone start to rebuild. This is not a place for a vacation. It’s a place for communities to come together for volunteers to go help. I would have been more than happy should they have called and canceled saying that they were going to give the condo to a family or group of volunteers to help with the devastation. But nope. They won’t even refund us. And to top it off no one has even actually been to the condo. They have just been told no damage was done to the resort and there is still no running water. This company honestly disgusts me and I want to make sure everyone knows that this is not a company you should rent from even if they have nice places or good prices. They have no moral integrity or consideration for a town that was devastated. Yet their headquarters are in the state of Florida.