Racist experience in MAMA AFRICA restaurant

San Francisco
6 posts
Racist experience in MAMA AFRICA restaurant

It was Monday, November 12, 2007

I was looking for some really good African food for my girlfriend and mother. A few Africans recommended the MAMA Africa restaurant, but no one had ever been there (that should have been a clue).

It was about 9pm when we arrived at the Mama Africa restaurant. There was no line and the maitre d' escorted us to our table. Soon afterwards a waiter took our order. We ordered 3 desserts and 2 cocktails. As we waited we noticed that the service took a long while...but Americans are always in a rush.

Finally, a woman comes to our table and says "sir, we can't serve you". I thought she was just joking. She told me that we could sit at the bar and that we had to give up our table for people who would eat dinner. As I looked around the restaurant I noticed a couple of empty tables AND that we were the only black people in the restaurant, she was a white woman.

Appalled, I told her that she was embarrassing me in front of my family and that my mother is 70 years old and has never sat on a bar stool. The white woman continued to insist that we move to the bar area. I said "There are empty tables and no line!". She said that if we didn't give up our seats, then we would have to leave. I told her that I had never been insulted and treated so horribly!!!

She said that she was the manager.

My family and I left...I never felt so humiliated!!!

Everytime I tell people about my trip to Capetown, South Africa...I have feelings of hurt, disgust and anger because of my experience at Mama Africa restaurant.

Cape Town Central...
Level Contributor
462 posts
1 review
1. Re: Racist experience in MAMA AFRICA restaurant

I do not believe that there was any racism involved in this event. There is more to this story than you are telling us. There is no way that a restaurant of this standing would get involved in a racist controversy. This is one of those stories that need to be heard from both sides to obtain a balanced view.

Cape Town, South...
2 posts
2. Re: Racist experience in MAMA AFRICA restaurant

This is a servious allegation. I have forwarded it to the management of Mama Africa for comment.

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Port Elizabeth
Destination Expert
for South Africa
Level Contributor
6 534 posts
3. Re: Racist experience in MAMA AFRICA restaurant

It doesnt sound racist at all from me.

Your statement seems slightly contradictory. "I was looking for some really good African food." vs "we had to give up our table for people who would eat dinner". Were you or were you not planning to eat there?

Had you booked? Mama Afrikas gets fairly booked up.

Port Elizabeth
Destination Expert
for South Africa
Level Contributor
6 534 posts
4. Re: Racist experience in MAMA AFRICA restaurant

P.S. A lot of whites in South Africa find it racist for only blacks in South Africa to be called Africans. I am white, but I am an African. I was born in Africa, so was my father before him and my great great grandfather. My husband is a 15th generation white African.

Somerset
Level Contributor
3 529 posts
5. Re: Racist experience in MAMA AFRICA restaurant

I cannot comment on Mama Africa as I haven't eaten there and I await with interest their reply, if any, to Capevideos contact. What I can say is that in 8 years of visiting South Africa I haven't come across any racial incidents. We first went to SA in the very early post-apartheid days and I was particularly interested in the social scene and bearing in mind we went to SA because of the unrest starting in Zimbabwe (where we have relatives)I was particularly interested in how things were evolving. On our first visit I particularly noted in a busy restaurant, Ocean Basket at Century City, how staff operated. I wondered whether white staff would serve white customers and black staff serve black customers - absolutely not, they all were extremely cheerful and I presume had their 'own' tables to serve regardless of which customers sat there.

I have to agree that in a busy restaurant anywhere in the world, management may be reluctant to have tables occupied by customers having a dessert and cocktail when they know they have customers wanting a full meal, it isn't racism it's economics.

If it was racism however, then it was of course unforgivable. I await with interest to see if Mama Africa respond with their explanation.

Sydney, Australia
Destination Expert
for Sydney, Uluru-Kata Tjuta National Park, Business Travel, New South Wales
Level Contributor
31 279 posts
2 066 reviews
6. Re: Racist experience in MAMA AFRICA restaurant

To me, it just sounds like the manager wanted your table because you were only having dessert and cocktails and not a proper main meal. So, one can understand the manager asking you to sit at the bar if you only wanted sweets.

In Australia, we would also be asked to wait or sit elsewhere if we only wanted sweets and cocktails, especially if the restaurant is know to be busy.

However, you did mention there were empty tables in the restaurant...unless they were also booked. If not, then your treatment sounds very harsh...

Cape Town
1 post
7. Re: Racist experience in MAMA AFRICA restaurant

As the owner of Mama Africa Restaurant, my first reaction to this ridiculous accusation was to not dignify it with a response. But such unjustified allegations cannot be ignored.

The very reason this restaurant was established was a celebration of our new democracy and the demise of our racist past. Racism of any sort is simply not tolerated in this establishment.

We are a very busy restaurant which is fully booked days in advance, so the allegation that there were open tables is ridiculous, these tables were awaiting the second sitting of diners who had reseved their space to dine and enjoy our restaurant.

Mama Africa is essentially a restaurant, not a coffee shop for desserts and coctails, which are served at our bar. Our policy is to serve diners in our restaurant and beverages in our bar, we simply do not have the space for patrons to use our dining area as a coffee shop at the expense of diners with reservations.

Before accussing our "White Maitre D' of being racist it may be interesting to note that her choice of a life partner happens to be a Black man, so so much for that.

I assure the writer of this derogatory letter that the race issue resides squarely in his mind and has no place in our restaurant.

Yours faithfully,

A. Diamond.(Owner)

Somerset
Level Contributor
3 529 posts
8. Re: Racist experience in MAMA AFRICA restaurant

Which seems to confirm the reasoning of several of us who responded to the original post.

It is always unfortunate when someone leaves a country feeling bad. South Africa has many problems but in my experience is trying to resolve them, albeit, in the case of rehousing in very decrepit townships, slowly. Despite these problems and the ever recurring queries on safety, it is a beautiful country and again in my experience, its people, of all colours and creeds, are overwhelmingly lovely people. If you are thinking of taking a holiday there, don't be put off, go there see for yourself and I am sure you will be rewarded with a fantastic experience.

Cape Town Central...
Level Contributor
585 posts
3 reviews
9. Re: Racist experience in MAMA AFRICA restaurant

When I read this I thought, "This just can't be true." I am glad that Mama Africa were able to put their side of the story.

A high profile restaurant, such as Mama Africa, just would not get away with this sort of thing in the New South Africa. The local press would be onto any hint of racism very fast and hound the perpetrators out of existence.

Howard Neill

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Isle of Man, United...
Level Contributor
39 972 posts
452 reviews
10. Re: Racist experience in MAMA AFRICA restaurant

I bumped into this forum by mistaken curiosity.

Thanks Mama Diamond for stating the obvious.

And has anyone else noticed the stunning silence from heymrq since his post?

Come on. Is life in Californa so hectic you have not had time to reply?

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