Hi, just wondering which of these sites are most reliable and easy to contact if need be?
I have normally booked accommodation through a local Travel Agent like Flight Centre etc or direct with a hotel, but am considering trying one of these online booking sites for our next trip to Phuket at Xmas time.
We are family with 2 kids and find that some of the room descriptions on some of these sites don't always clarify the bedding configuration which I am concerned could lead to issues on arrival if this is not correct at the time of booking.....
Also wondering about how true are the terms that say "free cancellation" - how long take to get refund if need to cancel within the correct time frame....
and "book now pay later" - is there any risk of room not being available if not paid for at time of booking?
Any tips or suggestions would be appreciated.