I agree. I travel often and always take these things into consideration including taking each with a grain of salt. The reason I ask is because it continues to be on a serious downward trend with complaint after compaint being the same. I wasn't sure if there was new management or a specific reason why this could be.
A few I keep hearing include the loop not working even after multiple attempts at front office, no towels, stocked fridge or toilet paper I get it this happens on occasion but not daily which seems to be in every 3 reviews now. When paying upwards of $900 a night you should have simple things.
Thanks for your response I do hope it's nearly a case of paranoia ;)