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French rail strikes and existing booking

Bexhill-on-Sea...
Level Contributor
128 posts
75 reviews
48 helpful votes
French rail strikes and existing booking
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We have booked tickets to Figueras with Loco2 mid June and are concerned about the rail strikes, a quick look suggests that you can only get your money back if the train is cancelled on the day of travel, we are thinking that we’d rather not take a chance and, maybe, cancel now and drive or fly or something, leaving it to the day of travel means we’re possibly risking the whole holiday … am I reading this situation correctly ?

Many thanks for taking the time.

Roger

Sydney, Australia
Level Contributor
111 206 posts
17 reviews
20 helpful votes
1. Re: French rail strikes and existing booking
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Trains are running on all lines on strike day. On Wednesday, SNCF reported that 40% of TGV trains were running on strike days, and the proportion seems to be increasing.

If your train is cancelled, you can use any train that is running.

Albufeira, Portugal
Destination Expert
for Algarve, Faro, Portugal
Level Contributor
84 006 posts
78 reviews
73 helpful votes
2. Re: French rail strikes and existing booking
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Presumably you are travelling from somewhere in France. The number of trains to Figueras is very few even on normal running days. Best check the complete timetable to see what options might exist, while not necessarily trusting any of them.

If a 4 or 5 hour wait seems likely, plan B could be required.

Bexhill-on-Sea...
Level Contributor
128 posts
75 reviews
48 helpful votes
3. Re: French rail strikes and existing booking
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Thanks sidneyniick ... that's encouraging though I'm not sure I want to fanny about waiting for another train that might be full with other victims of the cancellation and we would not get our reserved seats - would we have to stand for 6 hours - all a bit dodgy - but it looks like we can't cancel ! (not without losing all the money we've paid anyway) !

Bexhill-on-Sea...
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128 posts
75 reviews
48 helpful votes
4. Re: French rail strikes and existing booking
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Thanks cubsur, we are travelling from the UK and changing in Paris then on to Figueras, all tickets for the return trip are booked. I like plan B (if you mean finding an alternative but it looks like we can't cancel ! (not without losing all the money we've paid anyway) !

Albufeira, Portugal
Destination Expert
for Algarve, Faro, Portugal
Level Contributor
84 006 posts
78 reviews
73 helpful votes
5. Re: French rail strikes and existing booking
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Might your travel insurance cover a booking lost because of a strike? Also suggest you check with loco2 as they will surely have a refunds policy in place as the strikes have been going for weeks now.

Bexhill-on-Sea...
Level Contributor
128 posts
75 reviews
48 helpful votes
6. Re: French rail strikes and existing booking
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We have non flexible tickets so no refund and, for whatever reason, I don’t bother getting insurance until nearer the travel date ...? Oh well

Brussels, Belgium
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37 642 posts
3 reviews
2 helpful votes
7. Re: French rail strikes and existing booking
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"Might your travel insurance cover a booking lost because of a strike? "

If a booking is "lost" BECAUSE OF A STRIKE (i.e. if the departure in question is cancelled), SNCF will refund or exchange even normally non-refundable tickets, provided that the request is made prior to the date of travel (https://be.oui.sncf/en/train/strike).

If, on the other hand, the booking is for a NON-STRIKE day (or non-cancelled train on a strike day), which is what I understand to be the situation, then the train operator will not refund non-flexible fares, but neither will an insurance company cover a cancellation made when the train was running but the policy-holder was afraid it might be over-crowded/otherwise affected by the disruption of OTHER services/ on other days.. Therefore it doesn't matter that the OP has no trip insurance, as it wouldn't have paid out when the train was running (or, if the train operator would have refunded this anyway, even if it wasn't)!

Edited: 5 years ago
Helsinki, Finland
Level Contributor
681 posts
8. Re: French rail strikes and existing booking
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You will probably know a couple of weeks in advance whether the train is running or not. The SNCF confirmed yesterday that all the TGVs open for booking until 17 April would be running. On 20 April, they said the same thing about TGVs in April.

Subscribe to the SNCF newsletter to receive these updates.

Helsinki, Finland
Level Contributor
681 posts
9. Re: French rail strikes and existing booking
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Until 17 May (not April).

Bexhill-on-Sea...
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128 posts
75 reviews
48 helpful votes
10. Re: French rail strikes and existing booking
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Sorry to repeat my earlier dilemma but it's the "not knowing" our outward and return trips are "strike days" 13th and 27th June, so we may or may not be able to travel, also we were expecting to board the train at Ashford, this is currently not an option - so are we expected to turn up on the day and hope that we'll be able to travel .... you must be joking ... we have hotels and a car booked so we need to get there - we feel it better to cancel, get our money back and make other arrangements ! but loco 2 say no !

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