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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$50 - US$400
CUISINES
Seafood, Sushi, Mediterranean
Special Diets
Gluten Free Options
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meals, features, about
Reviews (300)
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273 results
Traveller rating
101
111
38
9
14
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Time of year
LanguageEnglish
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Traveller rating
101
111
38
9
14
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Reviewed 1 week ago via mobile

Worst service I have ever had endured in my entire life. Seems like ocean basket is so bombarded by complaints that their review portal is shut down. I wouldn’t ever go back even if I was given a freebie.More

Date of visit: January 2022
Helpful?
Ocean B, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 6 days ago

Hi Colinwd, We are very concerned to read about the service you received. We definitely don’t want to lose your support. Please use this link to send us your contact details and more information so that a member of our team can be in touch...More

Reviewed 3 weeks ago

The service was slow, and the food and cleanliness was below what we experienced in OB in Gauteng. There wasn't alot of seafood restaurants open in Port Alfred when we wanted to go, so opted for OBMore

Date of visit: December 2021
Helpful?
Ocean B, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 3 weeks ago

Hi Lbdiscoveries, Thank you for sharing this feedback with us. We are all about getting things right so we can give our customers an exceptional Ocean Basket experience. Please follow the link to leave us with your details so we can be in touch. https://ob131.goreview.co.za/goreview-crm?revid=uw0nlC...More

Reviewed 15 October 2021

OK, I wanted fish and chips twice. that is fish and chips for two people. I stabbed a finger at fish and chips on the menu and waited. I was on the run so didn't check my order till I got home 20kms away. One...box containing two minnows and a handfull of chips. So I checked my receipt: not 2 fish and chips as ordered but "1 fam fish and chips". "Fam" is right! For famished! My wife opened the box and just laughed. MAJOR DISAPPOINTMENT. NEVER, EVER AGAIN. Or previous sit down there was also disappointing when we received lemon and herb rather and the cajun we ordered. Guys! Wake up. You have training and quality control issues. won't be back to this outlet.More

Date of visit: October 2021
Helpful?
Ocean B, Agency / Consultant at Ocean Basket Port Alfred, responded to this reviewResponded 19 October 2021

Good day Ahoyhere, We are terribly sorry to read that your meal was not up to the Ocean Basket standard that you are used to. Please follow the link to leave us with your contact number so we get in contact with you to discuss...More

Reviewed 7 October 2021

we waited 50 min ,then the waiter came telling us that they had run out of sushi rice..so we waited another 20 minutes.I had to reorder grilled calamari because they were covered with a cheesy disgusting sauce..not in the menu.We ordered from the menu a...salmon salad..zucchini..carrots...asked for no onions..again the salad was with onions and again that terrible cheese sauce.I gave them back.We payed too much for a bad service and not respecting the menu.More

Date of visit: October 2021
Helpful?
Ocean B, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 11 October 2021

Hello Paza64, We are terribly sorry to read that the service and food you received was not up to the Ocean Basket standard that you are used to. Please follow the link to leave us with your contact number so we get in contact with...More

Reviewed 15 May 2021

Enjoyed two meals in two nights. Quality of food very good and bar service was great. Enjoyed the winter specials on the menu.

Date of visit: May 2021
Helpful?
Ocean B, Agency / Consultant at Ocean Basket Port Alfred, responded to this reviewResponded 18 May 2021

Hi there Donald M, Thank you for this fin-tastic review! We are so happy to read that you enjoyed our food and service. We look forward to having you back again at Ocean Basket Port Alfred, soon. Thanks, Ocean Basket

Reviewed 23 March 2021

The Ocean Basket in Port Alfred has retained its excellent meals and service. The location, on the bank of the Kowie river, is a bonus!

Date of visit: March 2021
Helpful?
Ocean B, Agency / Consultant at Ocean Basket Port Alfred, responded to this reviewResponded 25 March 2021

Hello Imelita V, Thank you for your awesome review. We're so glad that you enjoyed your meal and that the service was a hit. "Sea" you soon. Thanks, Ocean Basket

Reviewed 9 February 2021 via mobile

The staff are brilliant, the setting just great, the Food and its presentation everything you could want for a relaxed Sunday lunch, all overseen by a brilliant manageress who leads her colleagues in a way so many places should aspire to. So glad to go...back to this place and find it even better than last time, despite current restrictionsMore

Date of visit: February 2021
Helpful?
Ocean B, Agency / Consultant at Ocean Basket Port Alfred, responded to this reviewResponded 12 February 2021

Hi there Andrewgch2017, Wow! Thanks for the incredible feedback. We are thrilled to read that you enjoyed your Ocean Basket meal and that the service was a hit. We look forward to having you back again at Ocean Basket Port Alfred, soon. Many thanks, The...More

Reviewed 4 January 2021

I enjoyed the atmosphere and my meal. I love the Ocean Basket set up anf where is situated. Always neat

Date of visit: January 2021
Helpful?
Ocean B, Guest Relations Manager at Ocean Basket Port Alfred, responded to this reviewResponded 13 January 2021

Hi Bmazwai, You of-fish-ally made our day. Thank you. We are delighted to know that you enjoyed both the atmosphere from our Ocean Basket Port Alfred and your OB meal.❤ We look forward to having you back again, soon. Many thanks, The OB Team

Reviewed 26 November 2020

Ocean Basket has re-opened on the 25 November with new owners. Service was excellent as usual and the food was great. As part of the launch, free wine and starters were offered which was a nice surprise. The prices have gone up though, but still...a great place for great food.More

Date of visit: November 2020
Helpful?
Ocean B, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 22 December 2020

Hi there 66Sanjivr, We are beaming from fin to fin. Thank you for the kind words. We are happy to hear you've continuously enjoyed our excellent service and delicious seafood meals. We look forward to having you back again, soon. Many thanks, Team Ocean Basket

Reviewed 6 March 2020 via mobile

My kids from the UK and I had a hankering for prawns the other night and I, with trepidation suggested we try Ocean Basket in Port Alfred for said victuals. Let me say, two previous visits to this establishment didn't turn out to be memorable...dining experiences. But what a pleasant surprise! Our prawns, calamari and salad was perfect, and the pleasant waitron made our evening a delightful experience.More

Date of visit: February 2020
Helpful?
OceanB21, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 16 March 2020

Hey there Bertb846, Thank you for this "reel-y" great review! Our team at Ocean Basket Port Alfred is always looking to serve up great food and service. We are so glad that you & your family enjoyed your visit. We hope to "sea" you soon...More

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Frequently Asked Questions about Ocean Basket Port Alfred

Yes, Ocean Basket Port Alfred offers takeaway services.

Ocean Basket Port Alfred is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4