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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
R 899 - R 7 191
CUISINES
Seafood, Sushi
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (311)
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104
113
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9
19
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Traveller rating
104
113
39
9
19
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All reviews sushi seafood platter port sa yum management
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Reviewed yesterday via mobile

Once again 21/6 pm while visiting friends at Kenton went to the Ocean Basket Port Alfred. Always receive a lovely welcome by the wonderful staff. All four of us had each, the Bite of the Ocean plater for one. Well presented and beautifully cooked. One...small negative which we addressed with our waiter, the one grilled Bite of Ocean the fish portion in this meal they used the tail end of the fish which is very unpleasant and should never be used. Otherwise great meal.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2024 via mobile

We found our experience here an absolute let down! They firstly have the cheek to charge astronomical amounts for their fish, way more than you would pay in JHB. And to top it off the quality was so sub-standard it can’t be put down to...just an off day. We ordered some sushi and a platter for 2. The fish was dry and tasteless. As were the calamari and prawns. The veggies were old. Almost like they were cooked 4 days prior. And the service was extremely slow. Will DEFINITELY not give this place a second chance!!More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean Basket, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 8 January 2024

Hi there Danielle C, Thank you for bringing this to our attention. It saddens us to read that both the food and service you received were not up to the Ocean Basket standard that you are used to. If you could, please send us your...More

Reviewed 1 January 2024

Terrible food and experience. Waiter was better after we spoke about clearing the table. Food and drinks too very long to arrive. Fish was undercooked, we sent it back to never even be offered another meal. Thankfully it was taken off our bill but one...patron left hungry. The manager Claire was rude and sarcastic - ending her conversation with us, whilst smoking her cigarette, ‘I’m glad you won’t be coming back’ Disheartened as we are regular holidaymakers in port alfred, and Ocean Basket is a regular restaurant ee go to, however, we won’t be going again. A bad experienced which will bring doubt into any Ocean Basket a go to. Not a good experience for the brand so will be taking this up with Head Office.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean Basket, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 2 January 2024

Good day Daydream40920839787, It saddens us to read that your meal and service were not up to the Ocean Basket standard that you are used to. Please send us more details using this link so we can investigate. https://ob131.goreview.co.za/goreview-crm?revid=6AkLTG0I We hope to hear from you...More

Reviewed 24 December 2023

The prawns arrived cold after waiting over one hour for the food to arrive. At no stage during the one hour did Our waiter update Us as to when to expect the food.All in all.Less than Pathetic Service.Shame on You Ocean Basket.This will be taken...up directly with the Head Office.More

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean Basket, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 27 December 2023

Hello Eagle11111, We are concerned to see that you didn't enjoy your experience with us. Please follow the link https://ob131.goreview.co.za/goreview-crm?revid=j3N41gtu to send us your contact details so we can get in touch with you. We hope to hear from you soon. Many thanks, The Ocean...More

Reviewed 14 May 2023

Firstly I must say this is not our usual type of restaurant as we prefer more independent places. We visited a couple of times whilst staying in Port Alfred simply because a number of local places were not open in the evenings. The food was...as expected and adequate for our needs, although we did enjoy the seafood platter. It does have a lovely setting on the river and service was goodMore

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Social Places, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 15 May 2023

Hello Kascrofton, Thank you for sharing this feedback with us. We are thrilled to read that you enjoyed your seafood platter and that the service was a hit. If there is something you would like to discuss further please follow this link to send us...More

Reviewed 4 April 2023

Amazing food. Sushi is so fresh and tasty. We had the Greek salad with fresh feta which was amazing. Prices are very reasonable. Tasty sparkling water. Fresh seafood. Yum!!!!! 10-10.

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Social Places, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 6 April 2023

Hi Lovinmain, Thank you for this "reel-y" great review! We're glad your seafood was a hit and that it was value for money. We look forward to having you back again, soon. Many thanks, The OB Team

Reviewed 3 January 2023 via mobile

2 hours waiting for food Only forks for eating with Bathrooms absolutely disgustingly filthy and if WC looks like that what does the kitchen looks like. Beautiful view thoughMore

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 5 January 2023

Hello Dplssss, Thank you for bringing this to our attention. We are sorry about the service and cleanliness at Ocean Basket Port Alfred. We always take feedback like this seriously and would love the opportunity to check in with you and investigate this fully. Use...More

Reviewed 26 December 2022 via mobile

Terrible service. Waited 1 hour and 40 minutes before receiving our food. Zero accountability from management that tries to blame the waiter. Would not recommend.More

Date of visit: December 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 28 December 2022

Hi there Terani312, We are terribly sorry to read that the service you received was not up to the Ocean Basket standard that you are used to. Please follow the link to leave us with your contact number so we get in contact with you...More

Reviewed 5 December 2022

I love sushi, period. So when I came to SA during my internship, and during my last vacation, I was stoked to see that there was an ocean basket nearby. Good quality food and lots of variety

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 6 December 2022

Hey there Timohulleman, Thank you for your awesome review. We are happy to hear that you loved our sushi! We hope to "sea" you again soon. Many thanks, Team Ocean Basket

Reviewed 4 October 2022 via mobile

The seafood at Ocean Basket is always cooked well and always tasty. The service can be a little bit slow at times but definitely a favourite seafood restaurant to visit!

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 7 October 2022

Hey there Amblee, Thanks for the review. We're glad to hear you left with a satisfied feeling in your belly and that your meal is always worth the wait! We hope to see you again, soon. The OB Team

Reviewed 21 July 2022 via mobile

Fresh fish and seafood, good hosts, had a lot of fun with a pair of goose and 10 oslings, the sauces weee good; perfect lunch

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Agency / Consultant at Ocean Basket Port Alfred, responded to this reviewResponded 22 July 2022

Hi there Adventure24502819595, Thanks for the compliments, we appreciate the positive feedback. We are happy to hear you love our seafood so much! Come and visit again, soon. Many thanks, Team Ocean Basket

Reviewed 16 January 2022 via mobile

Worst service I have ever had endured in my entire life. Seems like ocean basket is so bombarded by complaints that their review portal is shut down. I wouldn’t ever go back even if I was given a freebie.More

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 17 January 2022

Hi Colinwd, We are very concerned to read about the service you received. We definitely don’t want to lose your support. Please use this link to send us your contact details and more information so that a member of our team can be in touch...More

Reviewed 28 December 2021

The service was slow, and the food and cleanliness was below what we experienced in OB in Gauteng. There wasn't alot of seafood restaurants open in Port Alfred when we wanted to go, so opted for OBMore

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 29 December 2021

Hi Lbdiscoveries, Thank you for sharing this feedback with us. We are all about getting things right so we can give our customers an exceptional Ocean Basket experience. Please follow the link to leave us with your details so we can be in touch. https://ob131.goreview.co.za/goreview-crm?revid=uw0nlC...More

Reviewed 15 October 2021

OK, I wanted fish and chips twice. that is fish and chips for two people. I stabbed a finger at fish and chips on the menu and waited. I was on the run so didn't check my order till I got home 20kms away. One...box containing two minnows and a handfull of chips. So I checked my receipt: not 2 fish and chips as ordered but "1 fam fish and chips". "Fam" is right! For famished! My wife opened the box and just laughed. MAJOR DISAPPOINTMENT. NEVER, EVER AGAIN. Or previous sit down there was also disappointing when we received lemon and herb rather and the cajun we ordered. Guys! Wake up. You have training and quality control issues. won't be back to this outlet.More

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Agency / Consultant at Ocean Basket Port Alfred, responded to this reviewResponded 19 October 2021

Good day Ahoyhere, We are terribly sorry to read that your meal was not up to the Ocean Basket standard that you are used to. Please follow the link to leave us with your contact number so we get in contact with you to discuss...More

Reviewed 7 October 2021

we waited 50 min ,then the waiter came telling us that they had run out of sushi rice..so we waited another 20 minutes.I had to reorder grilled calamari because they were covered with a cheesy disgusting sauce..not in the menu.We ordered from the menu a...salmon salad..zucchini..carrots...asked for no onions..again the salad was with onions and again that terrible cheese sauce.I gave them back.We payed too much for a bad service and not respecting the menu.More

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B, Owner at Ocean Basket Port Alfred, responded to this reviewResponded 11 October 2021

Hello Paza64, We are terribly sorry to read that the service and food you received was not up to the Ocean Basket standard that you are used to. Please follow the link to leave us with your contact number so we get in contact with...More

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Ocean Basket Port Alfred - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Ocean Basket Port Alfred

Yes, Ocean Basket Port Alfred offers takeaway services.

Ocean Basket Port Alfred is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4