The Galley Restaurant

The Galley Restaurant

Someone from this business manages this listing.
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+27 21 782 3354+ Add website
Hours
Sun
7:30 - 22:00
Mon
7:30 - 22:00
Tue
7:30 - 22:00
Wed
7:30 - 22:00
Thu
7:30 - 22:00
Fri
7:30 - 22:00
Sat
7:30 - 22:00
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Ratings and reviews
3.5
3.5 of 5 bubbles

RATINGS
Food
3.8 of 5 bubbles
Service
3.6 of 5 bubbles
Value
3.8 of 5 bubbles
Atmosphere
3.8 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Seafood
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch
features
Can a gluten free person get a good meal at this restaurant?
About
The seafood is the talk of the Cape, the location is the envy of the country. Make eating by Fish Hoek Beach a special experience. The Galley restaurant carries on the great seafood tradition that made it such a favourite for many years.
CUISINES
Seafood
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Table Service, Waterfront
3.5
3.5 of 5 bubbles215 reviews
Excellent
68
Very good
62
Average
32
Poor
15
Terrible
38
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

LaurenW
Cape Town121 contributions
3.0 of 5 bubbles
Oct 2022 friends
Fantastic location, friendly service (although lacking in training) and generous helpings of good food. My challenge is that their website lists a menu which apparently has not been used for years and despite numerous complaints from customers (according to the waitress) the decision-makers have refused to update their website. As someone who chooses restaurants after checking the menu on their site, I felt as if I had been lured on false pretenses. Not great. The real menu is greatly reduced and the prices are higher. While I completely understand reducing the menu and putting the prices up, this MUST be updated on their website. The waitress told us that she had even had customers walk out in disgust over this issue, and yet the owners/managers/whomever do nothing about it. Not good enough!
Written 14 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

IsabelleBrett
Cape Town Central77 contributions
4.0 of 5 bubbles
Feb 2020 none
We decided to take a friend of ours for a Birthday lunch on Saturday. We decided on Fish Hoek, but not yet sure of the restaurant to choose. Due to some unforeseen circumstances we only arrived after 2pm and chose to go to the Galley Restaurant's Bayside Bistro. What an awesome experience. The waitrons were super friendly and the food was delicious. Waiting time was minimal for well presented, generous helpings and tasty meals for the 4 of us. The waitrons were attentive and professional. I will definitely return with more friends.
Written 23 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nolah282
We want you to know how much your review means to us. We are well known to customers for "special" day outings, like and I am very pleased that we could celebrate with you and your friends on such a special day. We welcome you back and look forward to serving you.
Written 24 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

The Mrs Bosch
Cape Town Central4 contributions
4.0 of 5 bubbles
Feb 2020 family
When I walked in, I saw how busy it was, the staff managed to find a table for us. We sat down and gave my order.. I couldn't believe how fast our drinks and food came! The food was absolutely delicious and oh so fresh! The staff were so friendly and professional. They even assited my disabled father-in-law to find the perfect place. I am so impressed of what great service we received, we will definitely be back!
Written 8 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nolah282
Thank you!!! Fantastic Review. I cannot stop smiling.We consider it our privilege to serve you and your family. We have been disabled friendly for the last 30 years and proud of it. We can even accommodate a wheelchair anywhere in all our restaurants,no need for taking the steps. In fact when the Galley was developed, the whole outside area will lifted up to the Galley's front door, height to eliminate the step for disabled people.
Written 8 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Oil G
1 contribution
1.0 of 5 bubbles
Jan 2020 none
We went to the Galley Restaurant for lunch yesterday. The food was bland with almost no taste. The coleslaw had no mayonnaise and was warm. A total of four chips accompanied a steak burger that was "well-done" instead of "medium." This after a long wait of at least 40 minutes for the food to be served. We made a point of telling the waitress that we would never return to the restaurant again.
Written 26 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nolah282
Dear Oil We do not serve steak burgers in the Galley Restaurant; You must be talking about the Beachcomber Bistro. The wait for your meal may have been a half an hour. We had a brilliant sunny day and the restaurant was full most of the time. We could have taken action immediately to relieve your stress and anxiety, if you had summoned a manager. We value our customers, and would always assist and correct if something should not be to satisfaction.
Written 9 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hilton
Cape Town26 contributions
1.0 of 5 bubbles
Feb 2020 none
The food is awful! Service is slow. Ordered a pizza and I suggest you just grab a frozen pizza from the supermarket, it will be half the price and taste better. Have no idea what’s in the tartar sauce, but it’s definitely nothing resembling tartar sauce. The whole place is like stepping back into the 90’s - I don’t think the menu has been updated since then Best try somewhere else to eat.
Written 8 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nolah282
This review is disheartening. We have a lovely atmosphere, Great view, wide rage of food. absolutely acceptable prices. We are a casual Beach restaurant, if you are in a hurry, maybe it is best to get a frozen pizza. We make all our food fresh, as ordered. This includes the making of bases ongoing. Not frozen. As for our Menu. Out tartar sauce is home made - better than any bottle you can open. Our fare is good value for money. We are one of the very few Restaurants in Cape Town who serve healthy, balanced and wholesome food. Most of our menu items are served with either salads or freshly cooked or stir-fried vegetables. Our menu is large, influenced by years of 5 star experience in German, French and South African hotels, and adjusted for the local market and local employees. (Brenner’s Park Hotel, Grand Hotel du Cap d’Antibes, Mount Nelson Hotel). The menus were created for your enjoyment, with your health and well-being in mind. In other restaurants you have to order your salads or vegetables as a side order which adds to your bill. We do not charge for extras, we believe, belong to a well-balanced meal.
Written 9 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Willie Bosch
Port Elizabeth1 contribution
5.0 of 5 bubbles
Feb 2020 none
On Saturday morning 8 February 2020 we were 8 people and went to the Galley Restaurant and found the place fully packed inside and outside and were about to turn around when a lady called Nola garbed me by the arm and said we will find place for you. In no time was 2 tables pushed together inside and we gratefully sat down. By looking at the amount of people present, I did not expect fast service and mistakes with our order can happen, but will be accepted by me. I cannot believe how fast was our orders were delivered to our table and the quality was absolutely excellent and the friendliness of the staff, working under such pressure was wonderful. From Port Elizabeth, I visit there about 3 times a year and they can be assured that I and my family will be back there for sure.
Written 17 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nolah282
I would like to thank you on behalf of all our employees for your Rave review. We hope to see you more than 3 times a year, and please bring your family and friends. We will ensure they all enjoy the same quality of service as you had. It is customers like you that make our job wonderful. We looking forward to next time.
Written 21 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Leenette
Fish Hoek36 contributions
2.0 of 5 bubbles
Nov 2019 none
I was rather pleasantly surprised to come across what I perceived as a lovely restaurant overlooking the Fish Hoek beach.. just as I thought we had found a 'regular' having recently moved to the area, I was disgusted by the litter outside the restaurant. The restaurant is part of another two outlets that sells your usual pizzas, ice creams, coffees etc.. the litter from the packaging of these food items and beverages find their way to the beach and obviously the ocean. The revellers obviously flock the place in hordes but the owner of these food outlets does nothing to ensure that the area around remains clean and doesn't get to the ocean. By creating local people to pick up the litter around her food outlets could go along way. it would be great if the owner could do something about ensuring the environment remains pristine considering the location is a prime spot and the owner certainly benefits from it financially.
Written 1 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Walter Mohr
1 contribution
1.0 of 5 bubbles
Jan 2020 none
Very poor service, We booked a table , there was no table but was sorted , good. Took a while to place first order. Ask if there is a problem because of load shedding, no problem just no fried food , thats fine. 2nd drink order, waitress took order but nothing arrived, my wife spoke to supervisor- its coming, we spoke to waitress-its coming, after I while I told the waitress not to wait for the runner to bring beers, just bring them herself, she brought warm beers , apparently, no cold beers whatsoever, we paid our drinks and walked out. A supervisor then mentioned that there were cold beers. Obviously the waitress does not know what's going on. We went to Barracuda Restaurant and we got great attention good food and drinks ( they managed fine with the load shedding. Such a pity the restaurant is in a great position and we would like to go there for drinks and dinner but this is not the first time we had bad service. Regards Walter Mohr
Written 14 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nola H
Dear Walter I have an appointment tomorrow with your wife Val and I am confident that we can resolve any problem. Looking forward to it.
Written 21 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Millie
4 contributions
1.0 of 5 bubbles
Jul 2023 friends
Poor and inedible food, servers are rude, took us many attempts to order a drink and to receive it. Was served my meal 30 minutes after everyone else while they had moved onto desserts. Staff ignored my request for my main course food and when it did come, the pasta sauce tasted like jam . Possibly the worst meal i have every had. Do not reccomend in the slightest, best thing about it is the beach view .
Written 16 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RiNiqueMoNiQue
Torhout625 contributions
5.0 of 5 bubbles
Dec 2023 couples
We came to Fishhoek by metrorail from Plumstead Capetown. A pleasant ride along the coast. After walking into town we went to the beach and ofcourse ran into this restaurant, you can't miss the location. We chose a table with a view 😉 and we're welcomes by a nice waitress ,she served us drinks while we tried to make a choice on the menu. We didn't wait very long and enjoyed a fantastic meal. Certainly,if we could,we would be regulars to this restaurant.
Written 18 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TravelManiac z
Zurich145 contributions
2.0 of 5 bubbles
Feb 2023 couples
The inside looks quite sad, differs from what one expects when looking at the website. Needs some good renovation/ refreshment. "Grilled" in the menu stands actually for pan fried and unfortunately soaked in oil. Staff seemed really demotivated. Pity because the place has a great potential.
Written 22 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carmen G
Cape Town2 contributions
1.0 of 5 bubbles
Oct 2022 family
Absolutely disgusted. Quality of service has dropped drastically. I asked for normal tap water and was served with borehole water. Upon taking a sip, I discovered that something was wrong with the water. When I asked the waitresses, she informed me that it was borehole water. She said that the previous waitresses was meant to explain that I should have taken bottled water. This was not explained. I called for the manager, Carmen, and no even apology was given. All she said was she understands. So if I had gotten sick, I wonder who would have taken ownership? It is ridiculous. Are there any health inspectors out there that can advise please?
Written 22 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michael T
Cape Town Central61 contributions
5.0 of 5 bubbles
Dec 2023 business
Haven’t progressed beyond the delicious and ridiculously cheap Sun Rise breakfast. In fact, I had for a late breakfast and another immediately after for dessert. Service was initially a little bit slow but once we engaged with our waitress it was excellent
Written 8 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jonathan
Fish Hoek1 contribution
5.0 of 5 bubbles
Jan 2020 couples
We have been visiting this restaurant for 20 years and the service is always superb, staff are friendly and efficient no matter how busy the place is. Food was great and coffee is also very good. Highly recommended.
Written 2 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nola H
Thank you very much for your 5 star review. The Bayside Team will all get the recognition they deserve. I certainly appreciate your rave review. Your positive feedback allows me to know our efforts are appreciated and you enjoyed the hospitality. Call me over on your next visit. We will have to celebrate your next 20 years as a loyal customer! See you soon.
Written 4 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Robie B
2 contributions
1.0 of 5 bubbles
Jun 2022 couples
I tried this place for a second time after I had a terrible food experience the 2st time, but he food and service was terrible, especially the service. The staff is also not friendly nor helpful. Wont go there again
Written 12 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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The Galley Restaurant, Fish Hoek - Restaurant Reviews, Phone Number & Photos - Tripadvisor

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