We have frequented regularly over many, many years and have always raved about the service and food. Today we visited to have a late lunch (not booked). On arrival at the bar, we were kept waiting for well over five minutes without any acknowledgement from...the two bar members or waitresses who were setting up tables and passed us many times. An older guy asked if we were being served, we said no and could we sit at a particular table, his answer was Yes, I asked if we could also have food and his answer was Yes. No apology for keeping us waiting (to be honest neither bar members looked over whilst we were waiting). Usually, we are greeted by a smile, how can I help, yes of course that table us fine, what can I get you to drink. Would you like to see the menu...... NOT just answer with Yes. He then asked me what was wrong, I had not been rude or curt, just asked the above, when I said we'd had a long wait he relied with, we are very busy! In fact I have never seen it that empty in all the years I have been visiting. We ordered a beer and coffee. After 20 mins noone had taken our order for food we decided to leave, just as the bar guy came to ask. Not once did he smile or make us feel welcome, which is the exact opposite of all our other visits..... Very SadMore