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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, International
Special Diets
Vegetarian Friendly
Meals
Dinner, Brunch, Breakfast, Lunch
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meals, features
Reviews (123)
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123 results
Traveller rating
49
36
19
10
9
Traveller type
Time of year
LanguageEnglish
Traveller rating
49
36
19
10
9
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Reviewed 19 October 2019

Food was amazing. Our waitress Erika was so hospitable and great waitress!! Definitely will be back!!

Date of visit: October 2019
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Reviewed 13 October 2019

We have seen Cracker Barrel restaurants all around while on the road, but I had never been. Food is good comfort food for a reasonable price. Service is decent, although the night we were here, it was a little bit slow. The menu is varied...enough to be able to meet most tastes. Price is reasonable. The old-time general store atmosphere is fun and nice to browse on the way out the door. We would recommend.More

Date of visit: March 2019
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Reviewed 11 September 2019

We have eaten here before and had great service and food. enjoyed the experience. On Monday afternoon, that was not the case. We were seated fast,but went downhill faster. Our waitress came by on her way to the kitchen after 10 minutes, and said "I'll...be right back for your beverage order". 5 minutes later she passed us again. on her way back,she again said "I'll be back for your beverage order". At this point we were going to leave,but she came over. we gave her our order and she left. When she brought our food, we told her we needed silverware. she went to kitchen, but after 5 minutes,came back out with someones order but no silverware. At this point my wife went and told the hostess about it.when we got our to eat our foo it was warm ,not hot anymore. The manager came over and said he was sorry for this and gave us 50% off our bill. i told him they needed more help. there were at least 9 tables that were not cleared after people left. We will not be back again.More

Date of visit: September 2019
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Reviewed 4 September 2019

You an always get a good, hearty meal here, never had a bad one yet. Their special of the day is always delicious. I personally LOVE the Coke Chocolate Cake - it is moist and super delicious!

Date of visit: June 2019
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Reviewed 6 July 2019

I wanted to say that Cracker Barrel is usually a good place to have a meal in Madison (I’m referring to the East Location) but the last two times I have gone there it wasn’t a pleasant experience. We were seated right away and eventually...a waitress came and took our drink order but it took awhile for her to come back with the drinks. She came back for the rest of our order but actually receiving the food took forever, which was our complain. The person I was with actually had a second drink and the food still had not arrived. Finally they left to try to track down the waitress to see if the food would be served soon. In the meantime we noticed that another ten minutes had gone by so they tracked the waitress down and eventually they spoke with the manager. I waited at the exit trying to figure out what other restaurant is close by but was told that the food has been served. It should never take forty to forty five minutes to get service. The food was good but it’ll be a while before I consider having Cracker Barrel anyway soon. No thank you! It’s true, I’m one of those people that get online and post my complaints because of a bad experience because others need to know to be able to make a decision as to whether or not they want to eat there.More

Date of visit: July 2019
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Reviewed 22 June 2019 via mobile

How disappointing. Cold food, slow service, still costs $20 for 2. McDonalds looks better all the time.

Date of visit: June 2019
Helpful?2  
Reviewed 7 June 2019

Had a late lunch today. Facility had minimal traffic, but given the time, it would no doubt be the norm. Went with the "new" Southern Fried chicken. Service was prompt and acceptable. Chicken for both parties was a notch above good; slightly less than great...from where we normally eat chicken. Would consider again. This Cracker Barrel is far superior to the one we experienced in Effingham, IL.More

Date of visit: June 2019
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Reviewed 11 May 2019

Wife and I ate here while staying overnight at a nearby hotel. We did an internet order for carryout. Said it would be ready in 30 minutes. I went to the restaurant and paid for our food. Then I waited, waited and waited. It was...another 25 minutes before our food came out and they told me they were out of honey for the biscuits. Food was okay, but we would probably not eat here again.More

Date of visit: April 2019
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Reviewed 3 March 2019

I love Cracker Barrel, but this visit was not a good trip. Our eggs were cold. Mine were not cooked all the way, slimy scrambled eggs turns my stomach. STEAK was perfect and warm. Biscuits were good. The hashbrown casserole was a disappointment. It was...so full of ONIONS I couldn't taste the cheese or bacon bits. I was so looking forward to it. We waited 10 minutes for anyone to acknowledge us. The waitress was very nice including the one that served us our food.More

Date of visit: March 2019
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Reviewed 16 December 2018 via mobile

In my youth I was turned off of Cracker Barrel. I cannot recall why or when but the last several years I have seen visiting the Madison East Cracker Barrel, and loving it! I was looking for a brunch spot, and was hankering for County...fried steak. I knew CB was going to be able to hook me up. Now I’m not going to spin some yarn about how the freshest ingredients, or innovative spices were used. This meal was simple, well portioned presented in a rustic theme room, with endless coffee. That’s what I was looking for and CB delivered. Great brunch for 2 for $21.00 Awesome!!More

Date of visit: December 2018
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