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About
Temporarily closed for remodeling effective March 15th through June 2018. We apologize for any inconvenience.
Meals
After-hours
CUISINES
American
FEATURES
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Accepts Credit Cards
Reviews (589)
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491 results
Traveller rating
280
145
49
13
4
Traveller type
Time of year
LanguageEnglish
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Traveller rating
280
145
49
13
4
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Reviewed 2 weeks ago via mobile

Huge chocolate shop and ice cream bar. Lovely restaurant/candy shop. Reasonable prices, descent menu with a variety of treats. Patio or inside dining.

Date of visit: July 2021
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Reviewed 2 June 2021 via mobile

We had a sundae and chocolate shake, both were great! Love the decor of the shop and service was quick. This is a must stop for a sweet treat!

Date of visit: May 2021
Helpful?
Reviewed 23 July 2020

Ice cream was very good, plus lots of chocolate there too as you would expect. Nothing extra that really set it apart, but was very enjoyable.

Date of visit: August 2019
Helpful?1  
Reviewed 20 June 2020 via mobile

My favorite place to enjoy a cup of hot cocoa. Like their other major city stores, this place has closed their inside dining area, offering take out orders only. Coming to gas lamp, this is a must visit shop. After our dinner at Rustic Root,...we walked over to this shop to buy a cup of hot cocoa. As always, I just can’t get enough of the hot cocoa. The hot drink was just perfect for the evening weather. The cocoa was chocolate rich and creamy with the right sweetness. Even with covid 19 that affected the store traffic, I still enjoy coming here.More

Date of visit: June 2020
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Reviewed 16 March 2020 via mobile

We’ve visited this Ghirardelli several times, but this time was disappointing. My husband and I ordered the Lands End Sea salt brownie sundae, which is our normal favorite that we get to share. When the young man sat it down in front of us we...were saddened to see how little the ice cream scoops were. They looked like half scoops. Really?! We just paid $15 for this! It was delicious & fresh, but way too skimpy. We should have brought it to their attention, but didn’t. Afterward, we wanted to order another one, but sure weren’t going to spend another $15.More

Date of visit: March 2020
Helpful?2  
Reviewed 6 March 2020

What a pleasant refreshment while enjoying the streets of the Gaslamp District in San Diego!!! It does make a difference when getting the real chocolate fudge served on your sundae!!

Date of visit: February 2020
Helpful?2  
Reviewed 25 February 2020 via mobile

I just ordered the wrong thing because I was full from dinner. I got the cookie dough ice cream. It was good should of gotten a sundae or this with chocolate sauce on it. The hot fudge sundae was very popular

Date of visit: February 2020
Helpful?2  
Reviewed 14 February 2020 via mobile

Absolutely awful experience. Our family love Ghirardelli chocolate so we’re so excited to visit this cafe. The staff were miserable and unhelpful. They were standing with free samples in hand but not offering them to customers. When we asked one a question they just pointed...us to someone else to ask them instead. No smile or effort to help. The drinks were lovely but very over priced. They charged us extra for the milk we wanted in our coffees. Our coffee cost $3.25 so you would assume milk would not be additional to this price. Guess again. Very weird as in every cafe I have ever been to in my life you get milk included in the price. Will never go back and will never buy this brand of again.More

Date of visit: February 2020
Helpful?2  
Reviewed 21 January 2020

The sign draws you in and the smells waft down the street. Its a loud and busy environment, which adds to the idea of it being an old timey soda shop. My only complaint is that there is no direct line to the checkout so...when it's full of people its difficult to figure out where to go or who is or is not in line. We shared a brownie sundae and it was DELICIOUS! The two of us couldn't even finish it all. This would be a great place to pick up a gift to take home.More

Date of visit: January 2020
Helpful?2  
Reviewed 20 January 2020

This like other Ghiradelli locations always have free samples of their chocolate and tons of choices. The milkshakes are excellent and the service was great.

Date of visit: January 2020
Helpful?
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Frequently Asked Questions about Ghirardelli Ice Cream & Chocolate Shop

Yes, Ghirardelli Ice Cream & Chocolate Shop offers takeaway services.

Yes, Ghirardelli Ice Cream & Chocolate Shop offers delivery services.

Ghirardelli Ice Cream & Chocolate Shop is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4