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Shake Shack

234 Newbury St, Boston, MA 02116-2549
+1 617-933-5050
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  • Excellent42%
  • Very good39%
  • Average14%
  • Poor4%
  • Terrible1%
Travellers talk about
“beef” (2 reviews)
Closed Now
American, Fast food, Vegetarian Friendly
234 Newbury St, Boston, MA 02116-2549
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Write a ReviewReviews (204)
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1 - 10 of 133 reviews

Reviewed 3 days ago via mobile

Casual dining at this burger and shake joint. You place your order and pay simultaneously and then they call you once the order is ready. There is seating both inside and outside. Based on the queues this is a very popular eatery. Worth a try...More

Thank Kolletjie
Reviewed 1 week ago

We love walking Newbury Street when we are in Boston and this was our first stop at the Shake Shack in Boston. We have been to a Shake Shack in New York and this was a much more pleasant experience. We got there right after...More

Thank nlg
Reviewed 2 weeks ago via mobile

Shake shack never lets us down when in the mood for a burger and their crinkle fries are my fav. This place was very busy but we visited peak time in the evening so there was a little wait for a seat. Service was quick...More

Thank Catherine M
Reviewed 4 weeks ago via mobile

Passed by a few times while on Newbury Street. It's a simple fast food place to order one of their famous shakes. Main restaurant in seating is up a few stairs with an additional downstairs area which exits to the street level. Nice to be...More

Thank jskiefer
Reviewed 6 August 2018

The 1-5 scale is tricky. It wasn't quite as low as 2 but not quite to a 3 (2.5 would be ideal). This was our first time visiting. It was a Friday night and we decided to give it a try. There was a really...More

Thank McDobbie
Reviewed 3 August 2018

It is a fast food restaurant, but with new options on the menu and good quality ingredients in their food options. They offer different kinds of burgers, all well prepared. Also delicious options of beverages like smoothies, milk shakes, frappes, juices. Also yogurts, ice creams...More

Reviewed 5 July 2018 via mobile

It's ok but with just a little bit, they can be good or really good (if they work on some points): 1. The Fries are really good. Please don't change this! 2. The burgers are good, but for me they use too much oil to...More

Thank MarcoH2558
Reviewed 2 July 2018

These burgers are fantastic - better than In-N-Out I think. The fries are good - not the best, not better than MACDONS fresh and hot - but good. The shakes (I had a strawberry) was very good - much better than MACDONS. Overall, very good...More

Thank BHthegood
Reviewed 16 June 2018

Ok.. we all have our faves. On the fast food burger front, the west coast chains just don't do it for me. I like either Five Guys or Shake Shack. Its a tie in my eyes. The burgers are great, the toppings maybe the best...More

Thank babalu w
Reviewed 11 June 2018 via mobile

It’s not the cheapest fast food out there for sure, but it’s among the tastier ones. I liked it and the service experience was great as well.

Thank Oren H
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
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Questions & Answers
20 August 2016|
AnswerShow all 3 answers
Response from Journeyman644 | Reviewed this property |
The Newberry street location in down town Boston review for the other Fate Shack was in New York New York casino in Las Vegas. Can't fix stupid.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Outdoor Seating, Seating, Free Wifi, Accepts Credit Cards
Good for
Kids, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 234 Newbury St, Boston, MA 02116-2549
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Back Bay
  • Neighbourhood: Back Bay
  • Phone Number: +1 617-933-5050
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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