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RATINGS
Food
Service
Value

Details

CUISINES
American, Bar, Pub
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features
Reviews (100)
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Traveller rating
57
25
11
3
4
Traveller type
Time of year
LanguageEnglish
Traveller rating
57
25
11
3
4
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All reviews stuffed mushrooms mac and cheese prime rib rib sampler fries burger appetizers beers servers sides
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Reviewed 1 week ago

Was there this past Saturday evening. Service was poor. Server was not good, Food was OK, but not great. Server got us our food, but no napkins, silverware or anything else we ask for. She had to go back and get everything. My burger was...not good. Very salty. Just not a good experience.More

Date of visit: July 2021
Helpful?
Reviewed 1 March 2021 via mobile

I'm so disappointed with the outcome of my experience because the food was reaallyyyy good, but I won't be back. During my visit I noticed a couple of bad sanitation practices that I simply cannot excuse right now. Our waitress was sipping a drink with...no lid or straw at the bar then came over and grabbed my cup to go refill it. I really hope she's not asymptomatic... I chose not to risk it and just stopped drinking my drink all together. Next, I noticed another waitress count a stack of money then immediately make another table's drinks. She went over to the bar and grabbed fresh lemons for the drinks as well. I find both of these practices to be a bit gross during normal circumstances, but absolutely disgusting and dangerous right now. A homeless man was also running around the restaurant for the entirety of my visit. Since he was up wandering around the whole time I do not believe he was a paying patron and was just loitering and disturbing people. He seemed to be unstable and kept approaching my family and scared my toddler to the point that we left before we even finished our food. We probably would have had time to actually eat before this incident, but our food took well over an hour to come out. We only ordered two burgers. Like I said, the food was good, but personally not worth the health and safety risks involved in coming here.More

Date of visit: March 2021
Helpful?1  
Reviewed 3 February 2021

My family and I decided to give this place a try Friday 1/21/21. Food was great but services lacked a lot. She didn’t wear her mask properly and we sit without refills for awhile till I asked when I found her sitting at the bar...in the back saying she was sorry that she was fighting over text with her bf. She come to the table grabs our glasses that we drank out of and put the back under the fountain. What if we had Covid and we didn’t know it? Or someone else you done that with has it now my family has it. Anyways we pay 88.13 and I still tip the little girl 15$ bc I know some people just have bad days. Total being 103.13. Not thinking much on it I check my bank account Saturday 1/30/21 and all is well. Sunday 1/31/21 check my bank account the moment I wake up as I always do to see two additional charges for 103.13 that was completed by the Huntington Ale House. So I look up the number to call. I guess they are closed on Sunday so I go to Facebook I pull up the page and I wrote to them. They ready it 15 mins later I message again. The ready it and again no reply. By this time I’m pretty frustrated so I now tell them I’m gonna write a review on Facebook. They answer asking me for a phone number so they can have the owner call me. So I give them my number to which 20 mins later he calls. He starts the convo out “Idk what is going on but it’s not my fault it’s your banks and hangs up on me”. So I call back he is cussing and yell so I get very pissed so I cuss and yell. I know I’m wrong for lashing back. He hangs up again. I text him and again and again and again. Monday morning 2/1/21 I call my bank. They say no nothing on our part it’s on this company. No others is doing it. So then I call the store and talk to who said she was the GM Miranda. She then tells me someone is looking at it and I’ll just have to wait. I said madam I need an answer or you need to be nicer. She hangs up. I call back and she picks up and says hello. I say is this the Ale House she says nope wrong number. Finally call back to get a woman who is the owners mother named Angela. She tells my wife I was in the wrong that I had no reason to be upset. My wife tells her that the money pays our bills and feeds our kids so that’s why we are mad. She said well I can’t give you money and short myself without proof. I have shown proof it was charged. To the owner and the fb admin. So we tell her that and she hangs up. My father in law calls and speaks to another manager this one is nice and tells him the check will be cut tomorrow for the 2 extra charges for me to call back Tuesday 2/2/21. So I call and speak to the mother of the owner again. She then tells me they haven’t figured it out yet and I’ll have to wait. Do what? No that’s not what we was told. She hangs up. I call back to get machine. So I start to leave a message. This woman picks up and says sir I’m a Christian and I do no wrong. I said madam I don’t care what you are. You are in the wrong. She hangs up. I call back machine again. I start to leave a message. She picks up I say madam I’m going to press charges on your son for theft. So expect a officer to be down. She said no I have you check ready. I go down they have the front door locked up. The owner comes out the other door and says can I help you. Tell him and he hands me the check doesn’t say sorry nothing. I deposited the check and went to work. When I get home my wife has been talking to another lady that also said her account was charged more than once and tells me wife I need to watch because it charged her again on 2/2/21 for her bill again. So I check 2/2/21 another charge for 103.13 so I scroll down to see all the other 3 still on there. Sonic don’t know what this is. He claims it was a computer glitch but if that was true why is it charging people again. Can’t say you don’t know this time. At this point it is literally him just stealing the money. I’ve texted this guy and left him vms all night over it. Begging for him to please stop stealing off my family. I have 3 kids to support and I work hard to make sure they don’t do without. This guy needs to be investigated or his workers do bc I do believe this is not a glitch it is purposely being done. If it was a glitch the 4th charge wouldn’t have happened. I’ll Lost pics to prove everything. Oh what’s marked out in the messages is my personal phone number and full bank statements.More

Date of visit: January 2021
Helpful?2  
Reviewed 13 November 2020

Outstanding dining and bar experience. Fantastic beer selection. Food was very good. I had a nice steak and several beers. All were pleasing. Great staff. Thanks.

Date of visit: November 2020
Helpful?2  
Reviewed 4 August 2020 via mobile

Another great meal at this wonderful restaurant. Food is always perfectly prepared and delicious. Service by the staff is spot on, they are happy to serve at your pace. Manager always makes visits to the table to insure service meets your expectations. Appetizers that are...exceptional are the stuffed mushrooms. The rib sampler is to die for. Can’t go wrong with the Mac and cheese combos. On the weekends the Prime rib is exceptional. Abby and Colt did a great job as our servers tonightMore

Date of visit: August 2020
Helpful?
Reviewed 13 March 2020 via mobile

Went here to eat dinner with some of my coworkers, and we absolutely made the right choice. I had the black and blue burger, medium rare, not only was it cooked right, it was delicious. It comes with lettuce, tomato, onion, and a creamy blue...cheese sauce with bits of blue cheese. I opted for the baked potato with butter and sour cream on the side, since fries can be a hit or a big disappointment at times. The baked potato was very good, and our waitress came around a few times to replenish our beverages. The atmosphere is nice, the staff is friendly and the food is fantastic! I recommend this place to everyone who visits downtown Huntington, WV.More

Date of visit: March 2020
Helpful?
Reviewed 31 December 2019 via mobile

We had the stuffed mushrooms, which were very good, and burgers. The burgers were outstanding!!! Our server was excellent as well!! We will be back!!!

Date of visit: December 2019
Helpful?
Reviewed 15 November 2019 via mobile

Our group of four had various burgers which were ok, and the sides were nothing special. Broccoli and asparagus sides were better than the burgers. Service was very slow and there were not many people in the place in a Saturday night. Our server was...nice but messed up a few times, once with cold appetizer and corrected that, once with not bringing change. Awful ambiance upstairs - needs repairs.More

Date of visit: November 2019
Helpful?
Reviewed 27 October 2019 via mobile

We were looking forward to prime rib for an anniversary dinner. Several people recommended the Ale House. We were not disappointed! Our server, Alex, was exceptional. Thanks for a great evening!!

Date of visit: October 2019
Helpful?
Reviewed 11 July 2019 via mobile

This place is great. Had a great meal and Shelley was awesome. We all enjoyed the Ale House. Family dinner Chicken and waffles, macaroni and cheese was awesome.

Date of visit: July 2019
Helpful?
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Questions & Answers
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Gillespie18
25 August 2016|
AnswerShow all 2 answers
Response from jessika29669 . | Reviewed this property |
I'm guessing a lot, it's a portion for at least 2...maybe 3. 3 ounces of cheese and 3ish cups of cooked pasta plus a chicken breast...I.e. Save some for leftovers!
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Frequently Asked Questions about Huntington Ale House

Yes, Huntington Ale House offers takeaway services.

Yes, Huntington Ale House offers delivery services.

Huntington Ale House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4