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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Japanese, Sushi, Asian, Steakhouse
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Reservations, Table Service
Reviews (40)
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40 results
Traveller rating
17
7
8
5
3
Traveller type
Time of year
LanguageEnglish
Traveller rating
17
7
8
5
3
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Reviewed 12 May 2019

Have visited here regularly on Sundays and all of us (6) get the lunch portions. Went here on Mother’s Day. Obviously, had to wait for awhile to get seated. Once we were seated, they “forgot” about us and we didn’t order our drinks for 20...mins after we were seated. We order and are told at that point that we can’t order from lunch menu bc it’s Mother’s Day!!!! Are you serious??? There was no signage anywhere announcing this nor did anyone tell us when we came in or while we waited. We are already an hour into this, so we stay. SO OVERPRICED, especially for the quality!! I hope they enjoy the extra $40 they made off of me bc I will NEVER frequent this place again!! Pathetic business practice!!More

Date of visit: May 2019
Helpful?1  
Reviewed 12 May 2019 via mobile

I have been a loyal Shogun fan for years. However, their takeout has recently been going downhill. This weekend was by far the worst. All of my food was shoved haphazardly in one bag with salads turned upside down and soups on their side. By...the time I got home, half of a soup had spilled all over the bag. One of the boxes with food literally had steak hanging outside of it as if it was too difficult to push it in a box and close the lid. Our meals literally had steak and shrimp everywhere as it if was thrown into the box at the last minute. You pay a higher price for great food and quality service and this definitely is neither. Really disappointed!More

Date of visit: May 2019
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Reviewed 10 May 2019 via mobile

To celebrate Mother's Day in advance for my colleague's mother, this place was chosen for our lunch gathering. This was my first time visit since 2012. We ordered one appetizer (vegetable tempura), pepper tuna tataki, chicken teriyaki bento, salmon teriyaki bento, and a 3-kind sushi...roll. It was quite sad that most of our dishes were not satisfactory. The breading of vegetable tempura was soggy; the pepper tuna tataki was too bland with frugal portion; the chicken of bento was gummy; the salmon skin of sushi roll was soggy; salad was drowned in dressing; the miso soup was sour. Their interior was not pleasant, either. The seat cover of booth was torn and not well maintained. Our waitress, however, was attentive, maybe because she could speak Cantonese. If nothing improves in the future, I may not visit place again.More

Date of visit: May 2019
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Reviewed 26 April 2019 via mobile

Went there for dinner. We ordered 6 appetizers including several orders of sushi. I told the waitress we were in no hurry. We ordered everything including the entrees at the same time. Dinner came out first, way before the appetizers and even the soup and...salad. We sent the entrees back until we were finished with our appetizers soup and salad. When she brought our dinner out, it was cold. When dinner costs this much, it should be better. Chicken and shrimp was tough. This was our first time to eat on the restaurant side, before this we’ve always eaten on the hibachi side. I was really disappointed.More

Date of visit: April 2019
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Reviewed 12 February 2019 via mobile

We celebrated my mother in laws birthday with 10 of us, including 4 kids and 6 adults. Everyone was very pleased and entertained. The meal was amazing and service was great! Clean and comfortable as well.

Date of visit: February 2019
Helpful?2  
Reviewed 16 January 2019 via mobile

If you're looking for a great meal, this is it. The food is always cooked to perfection and then if you sit at a hibachi table, the show is great too. The prices are maybe a little high but the portions are also massive so...it's a give and take situation since you'll always be taking lunch for tomorrow. Though I haven't personally tried it, I have been told the sushi is superb as well. Now the "but". Generally speaking, the restaurant looks and seems pretty clean but what train wreck happened in the bathrooms? Toilets are leaking, trash everywhere, dirt, hair, etc. The first time I went in I was shocked but thought maybe the cleaners took a day or a week off? Wrong. I go in and check every so many visits and the bathroom is always wrecked. I don't even use it anymore, I'll just wait until I get home. How it passes inspection is beyond me. So, the food is great, but the cleanliness needs attention because it's a real problem. If the bathroom is like that, it makes me wonder what the kitchen looks like but so far I haven't gotten sick from eating there so hopefully they are more attentive back there.More

Date of visit: September 2018
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Reviewed 20 October 2018 via mobile

The waitress was great. Food was good but we felt like the soup was way too peppery and I love garlic but the chef served about twice as much as needed. Also the guy taking drink orders at the grill table needs a pony tail...for his long hair. Love the fish tank.More

Date of visit: October 2018
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Reviewed 2 October 2018 via mobile

Great place to eat with a show. Food is great, show depending on your chef, is pretty good to real good. Great sushi. A little expensive. A great place for special occasions

Date of visit: May 2018
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Reviewed 21 August 2018 via mobile

Six Of Us Went To Shogun. We Were Seated Around The Grill. When Our Cook 👨‍🍳Came It Was The Usual Fanfare Of Clanging & Banging Of Knifes & Spatulas. Along With Cracking Of The Eggs 🥚 & Banging Of The Salt & Pepper Shakers. Since...We Have Been Several Times It Is A Bit Old. The Tossing Of The Shrimp 🍤 Is Ok. On The Positive Side Of The Story, The Food Is Always Great. Even More Positive You Can Order From The Menu An Get The Same Food 🥘 At A Less Expensive Price!!!!More

Date of visit: July 2018
Helpful?1  
Reviewed 14 August 2018

Saw Shogun when we checked into our Hotel. We are a fan of Japanese Steakhouses, so we thought we would go there for dinner. We like Hibachi, so requested Hibachi when we arrived. We were sat at a grill right away with a party of...7. They only problem I had is that the service was very slow. We were not in a hurry to go anywhere, but the server moved slow, and it seemed like it took forever for our Chef to arrive. It appeared that they could have probably used 1 additional Chef that night. I do have to say, our Steak was cooked to perfection. The Shrimp and Scallops were very good, and the food was excellent. If you are in the area and like Hibachi I would recommend Shogun, but it might be a long evening.More

Date of visit: August 2018
Helpful?1  
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Frequently Asked Questions about Shogun Japanese Steak House

Yes, Shogun Japanese Steak House offers takeaway services.

Yes, Shogun Japanese Steak House offers delivery services.

Shogun Japanese Steak House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3
  • Value: 3.5