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There aren't enough food, service, value or atmosphere ratings for Gino's Pizza & Spaghetti House, West Virginia yet. Be one of the first to write a review!


Lunch, Dinner
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Reviewed 7 December 2020

ordered a Philly cheese steak and order of fries, now I live right across the street from this resturant and it only took 1hr 18 minutes to get the order and ok I can live with that I used to work in fast food and,...and in fact used to work for Kenny Grant and Ginos many years ago and know sometimes things get out of control, with that being said the philly steak had only small amt of meat I assume was shaved steak, some was shiveleed up and hard covered with cheese , absolutely Nothing else, no onions, no mushrooms,no green peppers, all of nothing on a dry bun...and when I called to complain store manager actually asked me "Are you sure there was nothing else on it, mushrooms ,etc...really? she did offered to remake the order...oh no thank you, was my reply...then she did stae she would refund the price, will check on that in the morning.. but this place has went so far down hill it is unbelievable.I was really leaving this review for the travelers as much as for the localsMore

Date of visit: December 2020
Reviewed 7 February 2019 via mobile

Have patronized this business for 20 years. The most inconsistent restaurant around. Some days are great, most days are pathetic. Not sure why, but they hire the most pitiful employees-dirty, dumb and incompetent. Customer service is terrible. Not sure any manage/owner even cares. Food AND...service is so inconsistent. Where do they hire these employees. High turnover rate. This is an indication of poor management. Sometimes you call and it stays busy. Sometimes it goes to a fax. Tonight I waited 10 mins on hold to place a to go order. Hung up and called back. Guy asked me to hold again!!! Pathetic! I will NEVER patronize them again. Too many othe choices in area-Giovanni’s, Marcos, Pizza Hut, Tower Foodfair, Etc. BON VOYAGE!!!!!!More

Date of visit: February 2019
Reviewed 19 August 2015 via mobile

Ginos has good pizza for the price large 4 topping 10.00 it's not great but good. Don't order their spaghetti it's disgusting. Comes in a little aluminium tray I think they run through the oven and it is a small portion and comes burnt.

Date of visit: August 2015
Reviewed 16 April 2015

All that was ordered was a cheese pizza and nothing else on it. I do not understand how it could be nothing but a puddle of grease. Very bad.

Date of visit: March 2015
Reviewed 6 January 2015

Visiting family and staying at the Comfort Inn down the street. My wife ordered two pizzas and the cheese sticks. Got there at 10:30 pm, only drive through is open. Deliveries stop at 10pm, closes at 11pm. Picked up my order and was at the...hotel and noticed they shorted me one of the pizzas. My fault for not double checking. Celled my wife to confirm her order placed and raced back before they closed. arrive with 10 minutes to spare and noticed the pizza missed was never made and was missed by the girl taking the order. Her comment was "I'm bad". No I'm sorry. So here I am waiting for a pizza ordered and never made as my other two items get cold. Refund was in order in my opinion for the either the cold pizza and sticks in hand or the pizza still in the oven. POOR!!!!More

Date of visit: January 2015
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