Used to love this place. The last two visits were abominable, to say the least. Let me start by saying you have very good food. The edamame is the best around. However, this is the second time I ordered off of the allergen free (vegan...and gluten free options) only to find my food had been cooked with meat and fish:( The last time I ate the fried wontons, I literally got sick. I raised the issue to management, and they promised to make my dish safe next time. Well, last night I had the same experience.
The service- it used to be exceptionally good. These days, you have a bunch of kids in there playing on their phones and ignoring customers. I won't back based on the service alone, but the food thing is really the worst part. It is super kind and thoughtful to offer vegan and gluten free, but the food must actually BE vegan and gluten free. People with celiac disease can be sick for three weeks after eating gluten! I have seen it happen to friends and family.
Vincent, the manager, did take care of us and apologized. He was polite and courteous, and we were grateful. The bartender, however, was so nasty that we only left him a 10% tip. We never tip less than 20 %. The whole experience was quite upsetting. I hope management reads this and addresses these issues. I hope one day we can go back and enjoy CO Sushi like we used to.More