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Hours
Sun
12:00 - 22:00
Mon
5:30 - 23:00
Tue
5:30 - 23:00
Wed
5:30 - 23:00
Thu
5:30 - 23:00
Fri
5:30 - 23:30
Sat
5:30 - 23:30
Ratings and reviews
4.0
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
R 225.00 – R 787.00
CUISINES
Indian, Asian, Balti, Eastern European, Bangladeshi
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
meals, features
Is this an Eastern European restaurant?
Details
PRICE RANGE
R 225.00 – R 787.00
CUISINES
Indian, Asian, Balti, Eastern European, Bangladeshi
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Dinner
FEATURES
Reservations, Seating, Highchairs Available, Serves Alcohol, Full Bar, Table Service
Contribute
4.0
213 reviews
Excellent
129
Very good
13
Average
11
Poor
28
Terrible
32
lellis93
Braintree3 contributions
Feb 2020 • friends
Rung up on 28/01/20 and booked for a table of 13 on 08/02/20 and was asked to confirm the exact number the day before as I was told Saturdays are their busiest time which is understandable. Called yesterday 07/02/20 to confirm the booking and change the number to 15 and was told it’s fine see you tomorrow etc. Turned up and there’s no one to greet you. We were standing around for 5-10 minutes before someone seated us, only to find out that they only set up a table big enough for 10 when we were all squeezed up. The person who looked like he was in charge then said to me he was the person I spoke to yesterday to confirm numbers and it was for 13, basically just lying because regardless of that the table wasn’t big enough for the original booking anyway. They made no attempt to try and seat everyone so we went to Merchant Spice instead and were all seated together and had a lovely meal with great service. Won’t even bother trying to go back. The place is not run well at all. Can’t comment on the food because we didn’t get that far. Terrible customer service. Shambles. Would highly recommend Merchant Spice though.
Written 9 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BDT
Essex93 contributions
Feb 2020 • family
Birthday Celebration
There was some confusion over our order as the electronic system they use didn’t print out our order in the kitchen, and we waited over an hour for starters, followed by the mains we noticed guest who arrived well after us had their meals while we were still waiting.
The owner & staff were very apologetic and couldn’t do enough to minimise their error which was appreciated.
But although this caused some irritation the food is superb and I will go back again as even in the best restaurant mistakes do happen.
Written 9 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yvonne
Bradwell1 contribution
Feb 2020 • none
Food okay but front of house and bookings poorly covered.
It was a long wait for table clearance and it had been booked since January and confirmed in the previous week, a longer wait for food and then we were charged for the previous table users.
Not a good meal out to remember.
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sarry2
Rayne23 contributions
Mar 2020 • none
We went here as a party of 6 the service was very slow it took an hour just to get our starters
They spilt a hole tray of drinks over the table (and 2 of our party).
the main course came up in several visits. the portion size was large but quality was poor some of the chicken was inedible tough and chewy and all our dishes were the same colour. And not very tasty.
The waiters needed to be told several times our order as they did not seem to be with it.
I will not be going back to lounge India. I love Indian food but not this food
Written 14 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebecca
Essex13 contributions
Feb 2020 • friends
We visited on a saturday night, first impressions were it's a lovely setting, beautifully decorated.
It was very busy on entering, had to wait 10 minutes for our booked table which was not an issue.
Considering the amount of people, the food was brought out in good time, with the quality at its up-most.
The speciality dishes on the menu are big enough for two people and all food was hot, freshly cooked and packed full of flavour.
An indian restaurant with a real modern, high class touch!
The staff were always passing by to assist with anything required, and drinks were also brought out very quickly.
We later found out from the boss that 140 people had to be turned away from bookings this evening as they were completely rammed!! This gives you some idea on the statement impact this restaurant has had on customers.
Thankyou Louge India for a beautiful evening, we have had a lovely meal, shared with very attentive service, shown in the photos below (and these are just the starters)
Oh and the Irish liquier coffees as a final touch definitely went down a treat too!
Written 8 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ellie
Braintree7 contributions
Aug 2020 • couples
Food was nice but not enough attention paid for covid and seem more interested in the number of covers gained. There is a diary for contact tracing at the entrance but no pen and no one asking to complete it so if there was anyone who is tested positive who was there yesterday there is no way of public health tracing people in the restaurant yesterday to prevent an outbreakin Braintree. Cutlery/glasses are left on the tables between customers. Cutlery in chutneys for poppadoms had finger print marks. Inbetween customers apart from removing the top table cloth there is no cleaning whatsoever and 'under' cloth is left for different customers to all use and all touch and breathe on. Tables are all very packed in rather than spacing them out to ensure social distancing and staff have to get close when speaking to you as a result...
Written 26 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SomchaiBKK
United Kingdom86 contributions
Jan 2020 • none
Well the title says it all. Lounge India is a new addition to the Indian restaurant scene in Braintree and a very welcome one too. Decor is warm and high end. Great tasty food which was well presented and pricing on point. Ahmed, the owner, is a very warm gentleman and will recommend dishes to tease your palate.
Highly recommended.
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amelia7789
Thank you for taking your time and leaving us a glowing review here on trip advisor . It's a pleasure to receive such positive feedback, and we're delighted that you enjoyed your meal and service..
Here at Lounge India, we strive hard to provide the high standards of service that our Dinners appreciate not only at the Restaurant but at home too with our take away service and have come to expect from us. And it is very rewarding when our efforts have been recognised. I have shared your kind comments with our head chef and team Lounge India, who are delighted to have made such a good impression.
Thank you once again, and we hope to welcome you in the near future.
Ahmed
Written 5 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emmanuel L
Braintree409 contributions
Mar 2020 • couples
Having read previous reviews, I was not sure what to expect. Well, I needn’t worry. The menu was the most comprehensive I have ever seen, the food was delicious and I particularly liked the presentation, the service was very good too although sometimes, depending on who you talked to, their English was limited; this was not being rude, just a communication barrier. I would have given 5 stars but sadly I asked for extra chillies to bring a house byriani to a Madras level but it did not happen. Not to mention that our romantic dinner was completely ruined by a table of six drunken lads, next door, who felt compelled to share their bad jokes with the entire restaurant. To be fair to the restaurant, they have asked them very politely to turn the noise down but it only lasted 5 minutes.
Written 8 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen M
Essex7 contributions
Jul 2021 • friends
We have eaten at Lounge India on many occasions and have always been really impressed with the food and service until this evening. We arrived at 7pm and 1hr 20 mins later were asked to vacate our table for other diners! . There were lots of other tables that had arrived before us and were just sitting there talking. We still had full glasses of drinks that we had to drink really quickly and the bill was thrown on the table . They automatically added on a service charge that we refused to pay and they were not bothered when we complained or the fact we told them we would give them a bad review. The response was 'its the weekend'. At no point were we told that we were restricted to 1hour 30 mins! I understand that they were busy and we did not order desserts but I would have actually liked a coffee but this was not offered. Oh well , Merchant Spice opens on 2nd August we will give them our custom instead. Its such a shame that they are treating their customers in this manner and as a frequent customer I am really disappointed but I very much doubt we will be returning.
Written 31 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
turbogal
6 contributions
Feb 2020 • none
Had a reservation tonight for 7.30 for 4 of us, we had eaten here before and had recommended to friends and were looking forward to our meal. Turned up on time. Not even acknowledged that we were waiting , no greeting.
The scene in the restaurant could only be described as chaos.
There was a lady moaning that she had been chucked off her table and hadn’t had her coffee yet. She was told to go to the lounge area which was a bench which was full of people waiting for a table, so she was left standing. There were 4 People in front of us and they were also waiting for their reservation. Waiters standing around with Irish coffees, harassed people behind the bar. We also saw a lady leave her table and approach the bar to say that they had been waiting for an hour for their food. We politely asked how long it was likely to be before our table was ready to be told it would be a 40 minute wait. You seriously need to invest in some front of house staff and someone who knows what they are doing when you are busy.
We went to the Taj Mahal and had a lovely meal there instead.
Written 8 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy H
16 contributions
Mar 2020 • family
First time eating here last night. And it’s fair to say the food is amazing. The decor is clean and fresh. They’ve done a great job here.
We all had a good time, however, the service needs improving on. The staff are polite, but when our desserts were served we were told that the hot pudding wasn’t available. This should have been said to us at the point or near to the point of ordering. But that was the only thing really and won’t stop me from going again. Just needs finessing.
Written 2 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VicandSteph
Chelmsford63 contributions
Sept 2020 • couples
Visited for a birthday having had takeaway several times. Seemed like there was a different chef? Food and service was no more than average. Surroundings okay, but no atmosphere and a strange choice of Metallica for background music! Takeaway has always been lovely, great value and really friendly staff, but walk into the restaurant and its like a different business: staff polite, but no friendly service and, although the food was nice, the mark up from takeaway to sit down is extortionate. We would normally spend around £30 on takeaway for 3 people, which provides a huge feast! 2 people as sit down came to over £110, which bought us a starter and main each... wont be visiting again as its such poor value for money
Written 20 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony G
Black Notley46 contributions
Sept 2021 • family
The food is excellent but the service poor. Asked if we wanted popadoms four times by four different people, had to ask to order as we were left and then took three requests to get another beer. The service appears to have dropped significantly from previous visits and then they automatically add a service charge to the bill.
Written 19 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Town girl
Braintree73 contributions
Mar 2020 • none
Our second time here with friends . Both times we have been, they don’t seem to have had our reservations (done online) but have fitted us in.
Cannot fault the food, it’s exquisite.
Service - pretty good , very attentive but a lot of waiters all asking the same questions.
Ambiance is good but it does have a rather cramped feeling , think they’ve packed in as many tables as possible! And our table for 6 should really been for 4....It’s also very cramped near the entrance area , where they’ve also squeezed in the toilets!
Price - ok. However, be warned! - when you say yes to poppadoms, you will get dips which you pay for too! 6 x poppadoms = £5,70, 6 x dips = £5.70!!!
So all in all, therefore, it’s an average and we may well choose a different curry house in braintree next time.
Written 1 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amelia7789
Firstly I would like to apologise for not meeting up to our usual standards. I would like to speak to you in person if you can kindly call 01376344461 and ask for Ahmed.
Many thanks
Written 2 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stevie-Boy-Blue
Sudbury61 contributions
Feb 2022 • family
As a family we do enjoy the the occasional curry. We decided to try the Lounge for a change. The service started off well. Drinks arrived and also the popadoms. Then there was a longing wait before our mains arrived. My preference ia usually mild curries but I found even the mild curry was a little too hot for my palette. But the straw that broke the camels back was the 10% service charge added to the bill. I take a dim view at service charges being added to a bill especially when I don’t think it’s deserved.
Written 3 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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