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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
R 96 - R 574
CUISINES
Grill, Healthy, Steakhouse
Special Diets
Gluten Free Options
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meals, features, about
Reviews (250)
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216 results
Traveller rating
114
47
24
10
21
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LanguageEnglish
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Traveller rating
114
47
24
10
21
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All reviews steak salad mash val du charron western cape top class meat views valley tender winter
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Reviewed 26 July 2023 via mobile

We enjoyed dinner at this restaurant. Beautiful setting. Good service. Very popular with guests. Reasonable prices. The wine we wanted to order was out of stock. Owner/manager was very involved and took good care of us.

Date of visit: July 2023
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Reviewed 10 June 2023 via mobile

We were treated with great service and delicious meat, and both my husband and my steak were perfectly prepared and of excellent quality. The lovely warm fireplace on a winters day added to the ambiance. We will definitely return to the Grillroom!

Date of visit: June 2023
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Reviewed 15 February 2023 via mobile

Not even worth 1 star. My husband booked via online and phoning them. Our booking could not be found. Had to wait long period between drinks and food. Ordered trio of seafood starter a R150. Got three crunchy calamari tubes, more than overcooked three mussels...could not get them of the shell and overcooked three pieces of prawns. With main was informed no tbone or ribeye. Husband ordered rump it was full of chewy bits. I ordered a burger and only ate a quater no restaurant should even be putting such a horrible patty on their menu. It tasted like it was made from the off cut pieces of the meat. Like eating rubber. And then we got coffee might have been the best part of the meal and all this took 3 hours.More

Date of visit: February 2023
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Reviewed 17 December 2022

After a bit of a break we went back to The Grillroom on a quiet weekday for lunch. My wife and I both had our usual small sirloin steaks and were happy to wait the extended period, looking out at the amazing view, while the...kitchen cooked them slowly and carefully. They arrived tasty and tender, accompanied by exquisite sweet potato mash and green beans with garlic. As before, it proved to be a meal worth the drive all the way from Cape Town.More

Date of visit: December 2022
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Reviewed 7 December 2022 via mobile

We arrived an hour before lunch service started, during breakfast time (at the tail end, I admit) and they were out of breakfast. The server assured us that waiting for 1 hour until lunch service started would be worth it. We had a drink and...waited, then he took our orders, but they were out of the two items we genuinely were interested in, the ribeye and t-bone. He recommended the lamb, and I went with it but an hour after ordering it still wasn’t ready. Server said they make it from scratch, but I have to disagree - it was tough and definitely didn’t taste fresh. They were out of lemons for our drinks, the air conditioner was only turned on later when some others arrived. We first visited this place a few years back on my husbands first trip from the United States to see my hometown. We had an excellent experience then and are so sad to see how things have went downhill recently. I was actually a little embarrassed that this is what he had to experience this time around. I asked the server what’s happening and he blamed load-shedding, but that’s no excuse for a steakhouse not having fresh food? Sadly, we will not return.More

Date of visit: December 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2022

Had the beef prego - was terrible. No seasoning and very very dry. Meat was tough and chewy. Desert was ice cream with belgium chocolate - that too was terrible. Ice cream was cheap quality and wattery.

Date of visit: October 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2022 via mobile

The milkshakes were Devine. But other than that, a very overpriced and poor meal. Burgers dry and tasteless. Caesar salad at R155 for 10 romaine lettuce leaves drenched in salty dressing is the most expensive salad I’ve ever had, chicken wrap a soy sauce disaster....Avoid!More

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VDC_Guesthouse, General Manager at The Grillroom, responded to this reviewResponded 17 September 2022

Dear Twetwe Thank you for your valuable feedback regarding your visit. If you could please provide me with your contact details to the following email address gm@vdcwines.com I would love to get in contact with you. Warm regards! Val du Charron team

Reviewed 12 August 2022

This part of the Western Cape is so beautiful. The food at the Grilroom is very good and excellent value. The Grill room's views boast corner windows with views of the Breede River Valley and Bainskloof. The staff and manager are interested in your needs...and are so friendly and welcoming. They regularly made sure my group was well taken care of. I highly recommend Val Du Charron and the Grilroom for both business meetings and leisure. Thank you Stefan and StaffMore

Date of visit: August 2022
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Reviewed 9 June 2022

We enjoyed every bit of our visit. Great tasting steaks well prepared. Worth every penny. Good service attendance.

Date of visit: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VDC_Guesthouse, General Manager at The Grillroom, responded to this reviewResponded 10 June 2022

Dear 606gertg. We would like to thank you for sharing your experience with us. it has been an absolute pleasure hosting you and we are looking forward in hosting you again. Warmest regards the Val du Charron Team

Reviewed 28 March 2022 via mobile

Excellent restaurant offering fantastic breakfasts and excellent dinners. The eggs Benedict come highly recommended for brekkie. The steak at dinner was cooked perfectly. Although i had chips (which were fantastic) the mash and the gravy used ( which my Son had) were phenomenal. Overall, great...restaurant with great views.More

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VDC_Guesthouse, General Manager at The Grillroom, responded to this reviewResponded 10 June 2022

Dear GrantL584 We would like to thank you for sharing your experience with us. As we always strive to improve in all areas we can, it is always a pleasure for us to hear about our customers experience. it has been an absolute pleasure hosting...More

Reviewed 26 March 2022

Found the restaurant by accident, and what a great find. I don't know where some of the negative comments come from, but our experience was top class. Prices what you would expect from a, I would almost say "fine dining" establishment. Our food, we had...steak, was done to perfection. The service was great, attentive, friendly without being intrusive. We will be back.More

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VDC_Guesthouse, General Manager at The Grillroom, responded to this reviewResponded 10 June 2022

Good day M7621WKjohnb Thank you for sharing your experience with us. it is our mission statement to bring good people, good steaks and good wine together. it is a pleasure to hear about your dining experience with us and we look forward in hosting you...More

Reviewed 27 February 2022

The food is expensive and so our expectations were high. The staff were friendly but our food was unfortunately very disappointing. It was nicely presented but the burger was almost inedible: dry, gristly, bland. The steak (for the price) was also a disappointment. Small, tasteless...and not much came with it. For breakfast we ordered pancakes which sounded delicious on the menu, but they were stodgy, pale and had hardly any sauce. Frying then with even a little butter would make a huge difference! The restaurant has potential but if you want to charge top dollar, the food should at least be good!More

Date of visit: July 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VDC_Guesthouse, General Manager at The Grillroom, responded to this reviewResponded 2 March 2022

Good day TessaK592, We acknowledge receipt of your review and take note of the contents. Apologies for the experience occurred during your visit. Your feedback provided is valuable to us. Your feedback will be used for further training to ensure that food quality is of...More

Reviewed 15 December 2021

Beautiful location, just a shame the service and food was so bad. We waited over an hour for our food, with only 3 other tables. We were looking forward to the steak, but it was such a let down as it wasn't cooked right, the...sides came after we were done eating. It wasn't that busy, but we don't even know who our waiter was, we had to find someone just to take our order. Not impressed. It might just have been a bad day in the kitchen, but communicate it to your guests if that is the case.More

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VDC_Guesthouse, General Manager at The Grillroom, responded to this reviewResponded 22 December 2021

Good day Vixeneyes, We acknowledge receipt of your review and take note of the contents. Appologies for the experiance occured druing your visit. Your feedback provided is valuable to us. Your feedback will be used for further training to ensure service excellence and food quality...More

Reviewed 24 June 2021 via mobile

We landed here by default,what a Wonderful Wonderful experience,food excellent,service brilliant!!! Did wine tasting 👏 👏 👏 👏 👏 👏 👏 Will be back 👏 👏 Well done guys 👏More

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VDC_Guesthouse, Other at The Grillroom, responded to this reviewResponded 28 June 2021

Dear Coen, Thank you for taking the time to share your recent experience at The Grillroom ! We greatly appreciate your feedback and will most definitely be sharing this with the rest of our team. We look forward to welcoming you back in the near...More

Reviewed 28 March 2021 via mobile

I booked a table for 14 people a month ago for my mothers 70th birthday party for today 28 march 2021 and requested a deck seating. Problems: 1. Table not put together for the booking and manager did not care. 2. Food was ordered before...neighbouring tables and came long after theirs were served. 3. My wifes burger was ordered well-done and it was medium. 4. The Sides came before main dish and so also finished before main dish was served. 5. Many at the table had to wait at least 10 min between the server came with food from the kitchen. The result some of us was done by the time other received their food. 6. The steaks is sub par for a steak house. My steak was nice but to no means 300g. My brother in laws' was the same size and quality than a steak roll. It was no thicker then 5 mm. He actualy took my sisters bun and made a steakroll. 7. The sauce came after my steak was almost finished. 8. Drinks took forever to come out. 9. I was asking for the manager at the reception. The guy told me he is not the manager. I asked for a manager whereafter he went to find him/her. He came back and said the manager left and he is the stand-in manager. I discussed the issues with him and was just brushed off. Final: I wished that I read the trip adviser reviews before; these were the same issues. New menu??? New cheff?? 2 months no improvement. I am really dissapointed and will not recommend this restaurant to anybody..More

Date of visit: March 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The Grillroom, Wellington - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about The Grillroom

The Grillroom is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5