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John Dory's Somerset Mall

33 Broad Way | Shop 320 Somerset Mall, Somerset West 7130, South Africa
+27 21 851 4217
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Overview
  • Excellent20%
  • Very good32%
  • Average22%
  • Poor11%
  • Terrible15%
27 Sep 2018
“Excellent Food”
24 Jul 2018
“Brilliant breakfast”
Open Now
08:30 - 22:00 Hours
CUISINES
Seafood, Sushi, Grill
PRICE
RR - RRR
RATINGS
Food
Service
Value
Atmosphere
LOCATION
33 Broad Way | Shop 320 Somerset Mall, Somerset West 7130, South Africa
All Details
Top 3 Reasons to Eat Here
Sponsored by: John Dory's Somerset Mall
1. Fish
"Hake and Chips was excellent. The portions are generous, well cooked "
sbc132
See reviews that mention fish
2. Grill
"Our steaks were well-prepared and delicious."
SleepyEddieJames
See reviews that mention steak
3. Sushi
"If you want the freshest and tastiest Sushi go to John Dory "
Frank R
See reviews that mention sushi
Write a ReviewReviews (53)
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1 - 10 of 52 reviews

Reviewed 27 September 2018 via mobile

What a great selection of different meals that they Offer. Not to big but have a Wonderful indoor playing area for kids.

Thank HeidiPap
John_Dorys_Fish, Guest Relations Manager at John Dory's Somerset Mall, responded to this reviewResponded 4 October 2018

Dear HeidiPap, Thank you for reviewing our family restaurant! We are delighted that your experience was a positive one. We look forward having you back again soon! Kind regards,

Reviewed 24 July 2018 via mobile

I would not normally think of a John Dory to eat breakfast; I would not normally sit in a food court in a mall. But, enticed by a lively photo on the revolving doors, I ventured in. And the food was first class - succulent...More

Thank postscript65
Spur_Steak_Ranches, Guest Relations Manager at John Dory's Somerset Mall, responded to this reviewResponded 29 July 2018

Hello Postscript65, Thank you so much for taking the time to send us your feedback. We're happy to hear that you enjoyed our delicious breakfast and that the service you received was wonderful. We hope to 'sea' you soon. Kind regards, JD's Crew

Reviewed 16 July 2018 via mobile

Please don't even waste your time to find out how bad is that place. Meat is so so.."eatable all most" BUT sushi menu- Omg...please don't try if you care about your life. Just disgustingMore

Thank AnnaK17307
John_Dorys_Fish, Guest Relations Manager at John Dory's Somerset Mall, responded to this reviewResponded 26 July 2018

Dear Anna, Thank you for taking the time to send us your feedback. We are very concerned to hear about your poor meal experience. If you wouldn't mind forwarding this review on, together with your contact details to customer-care@johndorys.co.za. We'd really like the opportunity to...More

Reviewed 15 July 2018 via mobile

Sometimes great other time mediocre. Under new management so let’s hope for the best. Food is ave at best. Specially when you go when they have specials going. But then again you get what you pay for... Service sometime better that others. Wine quite expensive...More

Thank Stefan-12345
John_Dorys_Fish, Guest Relations Manager at John Dory's Somerset Mall, responded to this reviewResponded 26 July 2018

Dear Stefan-12345, Thanks so much for taking the time to review our family restaurant. We do appreciate your constructive feedback. If you would like us to discuss any concerns further, please forward this on together with your contact details to customer-care@johndorys.co.za and we'll get in...More

Reviewed 21 June 2018

Very disappointing, for a start our waitron had no idea what Sauvignon Blanc wine was, when we asked for a carafe of dry white house wine he again had no idea what we were talking about, I put this down to inadequate training, however the...More

Thank Ronald R
John_Dorys_Fish, Guest Relations Manager at John Dory's Somerset Mall, responded to this reviewResponded 25 June 2018

Dear Ronald, Thank you for reviewing our John Dory's Somerset Mall restaurant. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of service or food quality we pride ourselves on. If you wouldn't mind forwarding this review...More

Reviewed 24 March 2018 via mobile

A goof waiter or waitress will always make one feel welcome and the food taste better. Excellent work Nike`keep it up. We enjoyed our food and most importantly our stay. The steak and calamari was a good choice and so was my wife's sushi options....More

Thank emmz2
John_Dorys_Fish, Guest Relations Manager at John Dory's Somerset Mall, responded to this reviewResponded 28 March 2018

Ahoy emmz2, Thanks for your great review of John Dory's Somerset Mall. We're thrilled to hear that the food & service from Nike was a hit! We hope to see you and your wife again soon, for our ocean of choices you will find hard...More

Reviewed 22 March 2018

Well, we certainly do! Had an awesome lunch today at JD's Somerset Mall. We enjoyed the 3 plate sushi special (nice to choose your personal favourites!). Friendly, hassle-free service. Will definitely see you guys again.

Thank guestgU2119LC
John_Dorys_Fish, Guest Relations Manager at John Dory's Somerset Mall, responded to this reviewResponded 28 March 2018

Ahoy guestgU2119LC, Thank you for your arrr-mazing review! We're thrilled to hear that your sushi was a hit and that you enjoyed our friendly service. We hope to welcome you again matey. Kind regards, JD's Crew

Reviewed 8 March 2018 via mobile

Stopped for a quick seafood lunch with my fiance. Food was average and service was terrible. The manager also did not seem to concerned when we tried to speak to him. Oh well I suppose they can afford to loose customersMore

Thank Jeremy S
John_Dorys_Fish, Guest Relations Manager at John Dory's Somerset Mall, responded to this reviewResponded 9 March 2018

Dear Jeremy, Thank you for taking the time to send us your feedback. Your experience at John Dory's Somerset Mall concerns us. Our customers are very important to us. If you wouldn't mind forwarding this review on, together with your contact details to customer-care@johndorys.co.za. We'd...More

Reviewed 25 February 2018 via mobile

Good food with excellent service - might come back tomorrow night. Sushi was made fresh and hake was scrumptious

Thank 931ursula
John_Dorys_Fish, Guest Relations Manager at John Dory's Somerset Mall, responded to this reviewResponded 27 February 2018

Hi 931ursula, Thank you so much for taking the time to review John Dory's Somerset Mall. We are delighted to know everything was fresh from the ocean and that you enjoyed our service. We look forward to seeing you again soon! Kind regards, John Dory's

Reviewed 21 December 2017 via mobile

Came to have a quick bite to eat. We sat at the sushi belt/bar which had no sushi on it... they got our order wrong... it took forever to come... the surfaces were dirty and not cleaned for the entire time we were there and.......More

Thank Justin W
John_Dorys_Fish, Guest Relations Manager at John Dory's Somerset Mall, responded to this reviewResponded 10 January 2018

Dear Justin W, Thank you for taking the time to review our John Dory's Somerset Mall Restaurant. We are sorry to hear that this was your experience. We'll certainly inform management to ensure that any necessary changes are made. If you would like to discuss...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Seafood, Sushi, Grill
Meals
Lunch, Breakfast, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Takeout, Reservations, Highchairs Available, Serves Alcohol
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
08:30 - 21:00
Monday
08:30 - 22:00
Tuesday
08:30 - 22:00
Wednesday
08:30 - 22:00
Thursday
08:30 - 22:00
Friday
08:30 - 22:00
Saturday
08:30 - 22:00
Location and Contact Information
  • Address: 33 Broad Way | Shop 320 Somerset Mall, Somerset West 7130, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Somerset West
  • Phone Number: +27 21 851 4217
  • E-mail
Description
Ahoy Me Mateys! Join us at Somerset West John Dory's - the best seafood restaurant that the whole family can enjoy! Our menu has an ocean of choices for all our seafood lovers! From fresh hand-rolled sushi to tempura battered fish & chips. Shiver your timbers! Our catch of the day, prawns, calamari and fresh oysters are a reason to abandon ship and come ashore! Our kids' menu has a variety of yummy meals for our young mateys too and we also have a cool kids' play area with boatloads of fun activities for little sailors! What are you waiting for? Dock your boat at John Dory's in Somerset West for arrr-mazing food and service.
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