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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$2 - US$4
CUISINES
Italian, Pizza, Grill
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Sponsored by: Casa Bella Somerset West

Top 3 Reasons to Eat Here

1. Italian Grills!
1. Italian Grills!
"Quality Italian food and good service."
SABLEnet
See reviews that mention quality
2. Freshly Made Pasta!
2. Freshly Made Pasta!
"Their pasta is also the creamiest, homey-tastiest (is that a word?)"
Ané v
See reviews that mention Pasta
3. Woodfire Pizza!
3. Woodfire Pizza!
"Casa Bella's pizza is oh so fine and divine."
Ané v
See reviews that mention pizza
Reviews (162)
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157 results
Traveller rating
88
34
15
6
14
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Time of year
LanguageEnglish
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Traveller rating
88
34
15
6
14
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All reviews pasta steak our waiter great italian food beautiful view own wine
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Reviewed 1 week ago

My daughter and I had a late lunch a few weeks ago. Only 4 tables were occupied. Unfortunately we had to after 45 minutes request where our meal was. A couple that came in after us, received their meal before us. We all had the...lunch special. When it finally arrived the wrong side was served with my meal and my steak was nothing but fat and sinew, my daughters was however very nice. I thought they were having a bad day and decided to try it again today. I wish I had not wasted my time. I told the waiter that I had a poor quality steak the last time and asked him to make sure that just because it was the lunch special, I got the correct food. Unfortunately the steak arrived and it was nothing but fat and sinew, once again. I asked for it medium and there was running blood. I called the Manager and she apologised and could see what I was talking about. I paid for my coke and left. I will never return and am very unhappy about my experience.More

Date of visit: June 2021
Helpful?
Casa_Bella_Dining, Owner at Casa Bella Somerset West, responded to this reviewResponded 6 days ago

Dear Shelly S, Thank you for taking the time to send us your feedback. We are extremely disappointed to hear about your dining experience. We assure you that we strive for better. We would like an opportunity to contact you and address your concerns with...More

Restaurant's Favourite
Reviewed 2 September 2020

Gift was an incredible waiter. The food was delicious - we had the authentic pizza and Spinach & Ricotta Ravioli - sooooo good. This is not the first time we've been here - highly recommend to anyone looking for good food,wine & great service.

Date of visit: September 2020
Helpful?
Casa_Bella_Dining, Guest Relations Manager at Casa Bella Somerset West, responded to this reviewResponded 3 September 2020

Good day, Kyle C, Thank you for reviewing Casa Bella. We are happy to hear that the service you received from your waitron, Gift, was superb and the food delicious. We hope there'll be many more positive experiences ahead. Kind regards, Casa Bella

Reviewed 3 weeks ago via mobile

Our waiter Gift was a gift himself, top quality service, food and drink. We will definitely be back!

Date of visit: May 2021
Helpful?
Casa_Bella_Dining, Owner at Casa Bella Somerset West, responded to this reviewResponded 3 weeks ago

Hello Faraway814887, Thank you for your superb review of Casa Bella Somerset West (The Sanctuary). So happy to hear the drinks, food and service from Gift was superb. We hope you have many more five-star experiences with us. Kind regards, Casa Bella

Reviewed 9 May 2021

I have never had a bad meal at Casa Bella. I eat out in numerous upmarker restaurants but I keep om going back to them, You are also allowed to take your own wine. Mickel and Sharon, the two managers are doing an excellent job...managing their staff. In summary the foof is magnificent, the staff are highly effective and sweet. Make sure you can visit them!More

Date of visit: May 2021
Helpful?
Casa_Bella_Dining, Owner at Casa Bella Somerset West, responded to this reviewResponded 10 May 2021

Good day, Stoffelh1, Thank you very much for the 5-stars and for visiting Casa Bella Somerset West (The Sanctuary). We are delighted to know that you received such a memorable service from both Mickel and Sharon and that your meal was excellent. We look forward...More

Reviewed 30 September 2020 via mobile

The menu on the website is not updated with the actual items sold as the sell only a handful of the food no fish, and we had to ask for the nonalcoholic beverage menu. The atmosphere is not friendly and we kept having to call...our waiter to the table as he didn't even bother to check up on us. The steaks we ordered was mostly fat and the chef doesn't know what medium rare is as it was just plain rare. Furthermore they put way too much tomato paste on the pizza. One of my worst experiences ever. Really they need to advise what their menu is like on the website as it is nothing like the actual menu. Very disappointed with food, staff, and atmosphere. Wanted to take my mum out because she had just retired, might as well have cooked a 100% better meal at home for her. What a waste of petrol, time and money.More

Date of visit: September 2020
Helpful?
Casa_Bella_Dining, Guest Relations Manager at Casa Bella Somerset West, responded to this reviewResponded 1 October 2020

Dear Melissa E, Thank you for taking the time to review Casa Bella Somerset West (The Sanctuary). We are disappointed to hear about the quality of food you received and would like an opportunity to contact you and address your concerns with management. Could you...More

Reviewed 25 February 2020 via mobile

Casa Bella's pizza is oh so fine and divine. Seriously the best I've had. Their pasta is also the creamiest, homey-tastiest (is that a word?)...what I'm trying to say is - it's GOOD...really really good!! And don't even get me started on their baked cheese...cake. Yum yum yum!!! The relaxed environment, professional and friendly staff and the beautiful view outside makes for a very pleasant and relaxed outing with friends, family and business partners. A MUST, to add to any foodies' bucket list 👌More

Date of visit: December 2019
Helpful?
Casa_Bella_Dining, Guest Relations Manager at Casa Bella Somerset West, responded to this reviewResponded 18 March 2020

Hello Ané V, Thank you very much for the 5-stars and for visiting Casa Bella Somerset West. We are happy to hear that you had a wonderful dining experience and not only was the service experience great but the atmosphere of Casa Bella Somerset West...More

Reviewed 24 February 2020 via mobile

Fabulous food, great location. Have been here a few times now. Every time great service. Can dine inside or out. Outside overlooks water with various bird life. Theme evenings at great prices. BYO with no corkage charge. (Pick n Pay 30 seconds away). Saturday Steak...evening, Monday Pizza and Wednesday Pasta. Variety of pizza and pasta plus steaks etc. Great value. Highly recommend.More

Date of visit: February 2020
Helpful?1  
Casa_Bella_Dining, Guest Relations Manager at Casa Bella Somerset West, responded to this reviewResponded 18 March 2020

Hey Jepsonamanda, Thanks for leaving us such a wonderful review. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for...More

Reviewed 10 February 2020

The pizza, pasta and steak at Casa Bela is of excellent quality and their regular specials are absolutely worth the money. Suggest you take your own wine as their wine and other drinks are expensive. They don’t charge a corkage fee. The staff is friendly...and efficient!More

Date of visit: February 2020
Helpful?
Casa_Bella_Dining, Owner at Casa Bella Somerset West, responded to this reviewResponded 17 February 2020

Good day, Stoffelh1, Thank you for reviewing Casa Bella. We are delighted to hear that you enjoyed the pizza, the pasta, the steak and we are glad to read the team were very friendly during your visit. :) We hope there'll be many more positive...More

Reviewed 18 January 2020

What a nice surprise. We came with low expectations and were served friendly and well with good food. The place was clean and neat. There is good parking, easy access.

Date of visit: January 2020
Helpful?
Casa_Bella_Dining, Guest Relations Manager at Casa Bella Somerset West, responded to this reviewResponded 5 February 2020

Hi there, Gero T, Thank you for your superb review. We are thrilled to know you enjoyed your recent dining experience with us and both the food and the service was A1. We hope to see you again, soon! Kind regards, Casa Bella

Reviewed 21 December 2019 via mobile

The restaurant seems to be specializing in pizzas even though they have other delicious meals as well. We had delicious pizzas with good value for money. The waitor gave us great service. We didn't have to pay for cakage that was a cherry on top.

Date of visit: December 2019
Helpful?
Casa_Bella_Dining, Guest Relations Manager at Casa Bella Somerset West, responded to this reviewResponded 30 December 2019

Hi Pontshi, Thank you for your superb review. We are thrilled to know you enjoyed your recent dining experience with us and we made your 21st birthday celebration that much more memorable. We hope there'll be many more positive experiences ahead. Ciao, Casa Bella

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Frequently Asked Questions about Casa Bella Somerset West

Yes, Casa Bella Somerset West offers takeaway services.

Yes, Casa Bella Somerset West offers delivery services.

Casa Bella Somerset West is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5