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Ratings and reviews

RATINGS
Food
Service
Value

Details

Special Diets
Vegetarian Friendly
Meals
Dinner, Brunch, Breakfast, Lunch
FEATURES
Reservations, Outdoor Seating, Seating, Serves Alcohol, Full Bar, Table Service, Parking Available
Reviews (138)
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123 results
Traveller rating
46
45
19
8
5
Traveller type
Time of year
LanguageEnglish
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Traveller rating
46
45
19
8
5
Show reviews that mention
All reviews oxtail lambshank salad pie old world charm victorian style portion sizes sunday lunch ambience kudu platter
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Reviewed 10 April 2021 via mobile

We had dinner two nights in a row at the Victoria Room, purely because the first night was so good. The Oxtail and Lambshank is excellent. Good ambience, beautiful background music. Friendly and helpful staff. Loved the old world charm of the hotel.

Date of visit: March 2021
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Reviewed 2 April 2021 via mobile

This was our second and my third visit to the Swartberg Hotel. The last time (in January) I was locked out because I missed the COVID curfew (oops). This time (although we did not stay there) there was no curfew or alcohol restriction and we...could celebrate our 10 year wedding anniversary is style - with wine. The ambiance is one of sophisticated reserve with victorian style decor and soft piano music. The food was impressively affordable for the portion sizes and the variety. The wine list is more than sufficient to pair a good selection with any of the dishes, and like the food, very well priced. This was the biggest surprise, as often hotels of some stature are known to charge disproportionately to their offering. My husband had the shank while I opted for two starters, and everything was delicious. The service was friendly and thoughtful.More

Date of visit: March 2021
Helpful?1  
Reviewed 27 December 2020 via mobile

Good service but BAD food. Most of the popular entrees were not available; food that got served was cold and had to be sent back to be heated. I had the Oxtail which was very tough. They blamed it on staff letting them down but...did not really take any responsibility for the bad experience.More

Date of visit: December 2020
Helpful?1  
Reviewed 27 December 2020

Firstly they were out of many items, no rack of lamb, no lamb pie, no kudu pie etc. Secondly they said they were too busy to bring the soufflé starter before the mains, so their brought it with the main ... huh ? The oxtail...was tough - really tough. The chicken curry was very bland. The 3-way green pasta was a disaster of note ... more suitable as dog food. The veggies were cold and the food terribly overpriced, especially for such a mediocre establishment. The waiter was friendly. It is at best a tourist trap and and should be avoiding as far as possible - steer clear!More

Date of visit: December 2020
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Reviewed 27 December 2020

Apart from the fact that several dishes on the menu was just not available, the remaining food items we ordered bordered on inedible. The oxtail was so tough and undercooked that it was near impossible to get it off the bones. The waiter was good...but he’s in a tough spot when the management and kitchen is below standard. We were told that they struggle with suppliers and that’s why half the menu were unavailable and the kitchen needs a new chef. The food is horrific. And the food is overpriced. Awful awful. Go anywhere else in town but here!!More

Date of visit: December 2020
Helpful?1  
Reviewed 17 October 2020 via mobile

We really enjoyed the food and atmosphere. The oxtail bredie and Springbok shank was really good, and we were pleasantly surprised by how afordable it was. There is just something special about dining in such an historic, beautiful room, and building!

Date of visit: October 2020
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Reviewed 2 March 2020

After reading the reviews I thought this would be probably the best choice in town, it might be but we didn't think it was great. Yes it is an historical Victorian style room but food is nothing special. Cheese souffle was not that tasty ,...carpaciio little meat and lots of salad, Beef filet was OK as was bobotie but it all lacks flavor. Wine selection is limitted.More

Date of visit: January 2020
Helpful?2  
Reviewed 10 January 2020 via mobile

Value for money, friendly waiters. Good selection of wines to choose from. Quite a quiant atmosphere in the dining room. Highly recommended.

Date of visit: December 2019
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Reviewed 10 November 2019 via mobile

Nice and cosy. The platters are nice, but the sunday lunch not. It tasted like warmed up food. Huge potential though

Date of visit: July 2019
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Reviewed 18 October 2019

Enjoyed a relaxing lunch on the main road watchine the locals going by. The curried pickeled fish was lovely. Service friendly, would stop here again as it is easy to find with lots of seating and clean washrooms. A large menue so there is a...big variety.More

Date of visit: October 2019
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Questions & Answers
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hejo2017
12 July 2017|
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Response from Alan C | Reviewed this property |
I am not sure -but if you did I am sure they would charge you corkage.
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Frequently Asked Questions about Victoria Room Restaurant, Swartberg Hotel, Prince Albert

  • Victoria Room Restaurant, Swartberg Hotel, Prince Albert is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4
    • Service: 4
    • Value: 4