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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$8 - US$19
CUISINES
Italian, Pizza, Mediterranean
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (634)
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550 results
Traveller rating
360
116
26
20
28
Traveller type
Time of year
LanguageEnglish
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Traveller rating
360
116
26
20
28
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All reviews pizza vegan menu tracy toppings initiative crispy
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Reviewed 28 March 2022

Casual, friendly atmosphere. Excellent & attentive service. Great menu selection…and really delicious food, created before you in the corner of the eating space. Local…AND a National restaurant industry award winner.

Date of visit: March 2022
Helpful?3  
Reviewed 5 March 2022

Hi, I love Massimos. Its close to where we live and the pizza's are the tastiest in town! - HOWEVER - the last few times we have gone there - and ALL these times Massimo or Tracy were not there - the service was bad,...staff not friendly - but most of all the pizza was not crispy and (while super tasty) the cooked dough was just soft and chewy. This made the pizza's soggy and not enjoyable. Added to this the tomato sauce was soo bitter. Out of a family of 5, 3 people did not eat the pizza. In my opinion, success of this once personal restaurant has dented the quality and the magical service and food Massimo and Tracy used to give has not filtered through to the staff - which has meant the food and the experience is not up to the standards that the pricing demands. It is not cheap, but we will pay happily for Massimo's pizza. However, we are not getting this, and we will unfortunately not go back.More

Date of visit: March 2022
Helpful?
Massimos_Hout_bay, Owner at Massimo's, responded to this reviewResponded 5 March 2022

Dear Unhappywithsoggypizz thanks for your review. I find a bit strange that you signed in to Tripadvisor for the first time just to complain, and never before as Happywithtastierpizzaintown. As you know we are always ready to listen to criticism and if you and your...More

Reviewed 7 February 2022

Food was lovely, especially a the lemon dessert. Staff very attentive and friendly. Had to book a table which shows how good it it.

Date of visit: February 2022
Helpful?2  
Reviewed 25 January 2022

We visited on a relatively quiet Thursday evening but the Pizza's were exceptional. Definitely up there with the best I have had in SA. On top of this our server William was fantastic, great advice on the menu items as well as all around fantastic...service. Will most certainly be back to try the highly recommended pasta dishes and to work through all the other pizza's on the menu.More

Date of visit: January 2022
Helpful?2  
Reviewed 28 December 2021 via mobile

The pizza is GOOD, the vegan menu is great. Which ever pizza you have they are all Good ! The Farinata is excellent ! I would have a pizza on this base next time round for something unique. The #payitforward initiative is welcoming.More

Date of visit: December 2021
Helpful?2  
massimos_hb, Owner at Massimo's, responded to this reviewResponded 30 December 2021

thank you Rob, we also love the farinata base (Genovese street food at its most creative when topped with pizza ingredients!) I love the simple marinara with a tomato base, garlic, oregano and fresh basil (no cheese!) Our #payitforward initiative continues to help support local...More

Reviewed 11 December 2021 via mobile

A wonderful Evening a perfekt Pizza an friendly stuff what more can we wish for! And Massimos Selfmade Liqueurs are awesome all of them three!!!

Date of visit: December 2021
Helpful?3  
massimos_hb, Owner at Massimo's, responded to this reviewResponded 30 December 2021

dear Kerstin, we are so happy you enjoyed Massimo's! And our spiritifamosi in limone, zenzero (ginger) and arancia (choc/orange) are proving to be a real hit with customers - ask for a free taster when you dine with us again....! regards Massimo

Reviewed 7 December 2021

I'm sorry that my friend decided to go to Massimo's, as it was not a great experience. We waited some time for a waiter to notice us, and when he took menus to guests who had arrived after us, we had to get up and...ask him to bring us menus too. The pizzas were way over priced for what you got. My Napoli hardly had any topping on at all, and only a couple of anchovies. I guess the worst was that after we tasted the pizzas, we asked for some chilli sauce, and we were charged R6 for a tiny bowl!!! Well, it's the first time ever that I've been charged for chilli!!!! Management never came to check on us, I guess they were too busy going into the corner outside to smokeMore

Date of visit: December 2021
Helpful?
massimos_hb, Owner at Massimo's, responded to this reviewResponded 10 December 2021

Oh dear, we are sorry our service level slipped on the day - we have taken steps to prevent this in futre - thank you for sharing. Our pizzas are lightly topped as is the true Italian style, (it's what mkes us different to South...More

Reviewed 5 December 2021 via mobile

Nice discovery. Very friendly and smiling staff. The pizza lives up to its reputation. Generous topping and tasty like a real pizza should be. Simple and no frills place, the atmosphere is very warm. It is important to note that the restaurant actively participates in...several wonderful local projects. Part of the price of certain dishes is returned to these projects. Very nice initiative. We will be back for sure.More

Date of visit: December 2021
Helpful?3  
massimos_hb, Owner at Massimo's, responded to this reviewResponded 10 December 2021

thank you so much for the lovely review - from the heart. Our industry has been under lots of pressure in recent times but we've come out stronger. We really appreciate the fact you have recognised our donations to local charities, which just in Nov...More

Reviewed 14 November 2021

We had dinner here again with friends. We were all very happy with our food and especially with our very funny and friendly waiter, Juma.

Date of visit: November 2021
Helpful?3  
Reviewed 30 October 2021

Very friendly, attentive staff serving excellent pizzas! We really enjoyed the personal atmosphere. It might be a good idea to make a reservation.

Date of visit: October 2021
Helpful?1  
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Questions & Answers
Ask a question
thatveganblondegirl
16 March 2019|
AnswerShow all 3 answers
Response from massimos_hb | Property representative |
Hi, yes we have a full vegan menu, with vegan cheese. please check our website
1
Vote
163christellea
3 November 2016|
AnswerShow all 7 answers
Response from massimos_hb | Property representative |
you can email us info @ massimos . co . za
1
Vote
No1Jo
25 July 2015|
Answer
Response from No1Jo | Reviewed this property |
Re Sherilee M - review
1
Vote
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Frequently Asked Questions about Massimo's

Yes, Massimo's offers takeaway services.

Yes, Massimo's offers delivery services.

Massimo's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4