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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Seafood, Sushi, Mediterranean
Special Diets
Vegetarian Friendly
Meals
Dinner, Brunch, Lunch, Drinks
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meals, features, about
Reviews (184)
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172 results
Traveller rating
94
40
18
14
6
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LanguageEnglish
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Traveller rating
94
40
18
14
6
Show reviews that mention
All reviews seafood mussels rice fries canal walk amazing service baby kingklip love this restaurant food was fantastic our waiter platter pans century city management cape
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Reviewed 23 January 2021 via mobile

Excellent service with friendly staff members, I ordered the platter for one and it was one of the best meals I had. Will definitely be returning for more.More

Date of visit: November 2020
Helpful?
Ocean B, Guest Relations Manager at Ocean Basket Century City, responded to this reviewResponded 30 January 2021

Hi Garethcapes1, Thank you for your great review. ❤ Our team at Ocean Basket Century City is always looking to serve up a great OB experience. So we are so glad to know you enjoyed exactly that! We hope to "sea" you again soon, Many...More

Reviewed 6 March 2020 via mobile

The best seafood experience and available in all corners of South Africa. Lovely fresh seafood served with rice or chips and always fresh. The garlic sauce with mussels is amazing too. Platters to share also available. Enjoy a piece of the Cape and it’s best...seafood. You’ll miss it and the experience once you leave.More

Date of visit: October 2019
Helpful?1  
OceanB21, Owner at Ocean Basket Century City, responded to this reviewResponded 12 March 2020

Hi Aiporthopper, Could it have been any better? We don’t think so. 5-stars! We're so glad to read that you had a 'whale' of a time and enjoyed our delicious Seafood We hope to "sea" you again soon Many thanks, Ocean Basket

Reviewed 27 February 2020

Because of previous excellent service and food quality at this restaurant, we decided to once again decided to visit. Consistency is the key word. Calvin, our waiter was on the ball. The food was well prepared and the timing of the food was as good...as usual. I applaud the management for maintaining excellent service with the quality and taste of food only Ocean Basket can produce. I have tried various seafood restaurants but the unusual flavors of Ocean Basket is unique. I advise that if you want a good tasty seafood dish at reasonable prices, visit an Ocean Basket restaurant especially the Canal Walk restaurant.More

Date of visit: February 2020
Helpful?
OceanB21, Owner at Ocean Basket Century City, responded to this reviewResponded 28 February 2020

Hi there Julian B, Thanks for the compliments, we appreciate the positive feedback! We are happy to hear that you've continuously loved our Seafood and excellent service! We look forward to having you back again at Ocean Basket Century City, soon! Many Thanks, Team Ocean...More

Reviewed 13 February 2020 via mobile

Great for just a quick lunch. I know it's part of their decor /style but the only thing I did not like was the uncomfortable chairs.More

Date of visit: February 2020
Helpful?
OceanB21, Owner at Ocean Basket Century City, responded to this reviewResponded 25 February 2020

Hello Biggyc, Thank you for taking the time to review us, we appreciate your valuable feedback. We are so happy to hear that enjoyed your quick lunch and overall experience with us If there is anything that you would like to discuss further, please send...More

Reviewed 12 February 2020

We decided to have supper at ocean basket canal walk last night for a birthday celebration. I have not been to that branch in a while since i always go to sea point.I was very disappointed in the meal received. The chips was brown looked...a bit burnt. The fish was chewy instead of melting and soft. The prawns had no taste and the garlic sauce had no flavour at all. It is very disappointing to spend almost R200 for a meal per person and receive this level of food. I will definitely not be going back. I could have bought me a burger meal at KFC for half the price and it would have tasted way better. Also when i wanted to change my orange juice after receiving it to a milkshake the waiter looked more irritated and chatted to the manager who just gave me a look.Please up your game Ocean basket canal walk. If you wondering why sales are dropping this is the reason.More

Date of visit: February 2020
Helpful?
OceanB21, Owner at Ocean Basket Century City, responded to this reviewResponded 25 February 2020

Hey Shireencapetown, Thank you for taking the time to review Ocean Basket Century City. We appreciate all our customer feedback, and we are sorry to read that our food and service were not up to our usual standard. We definitely don't want to lose your...More

Reviewed 2 January 2020

I am a visitor from Spain and we decided to go to Ocean Basket as I last went to one about 10 years back. This branch definitely take the prize for organised chaos. We were seated promptly and within minutes bread rolls were placed on...the table. We sat for over 20 min when finally a waiter arrived, took our drinks order and main meal order. 20 min later we were still waiting for our drinks. Noticed table next to us who came in afterwards were served with drinks. My starter arrived about 30 min after being seated, however our drinks were nowhere to be seen. 45 min on and finally our drinks arrived.Our waiter seemed to spend more time on the computer rather than making sure his customers were happy. 50min waiting for food, we were then informed that an item ordered was no longer available to order and had to be changed. I then called the manager who seemed to be aimlessly walking around, hardly managing and making sure things were organised. I questioned why we were only informed 50min later that an item we had ordered was no longer available. Finally our meal arrived which was very good. A restaurant experience is the full package (Service & Food) , and your service was well below par.More

Date of visit: January 2020
Helpful?2  
Ocean B, Guest Relations Manager at Ocean Basket Century City, responded to this reviewResponded 28 January 2020

Good day Jeffsuet, We are terribly sorry to read that Ocean Basket Century City did not provide you with the OB experience that you are accustomed to. If you could please send us your contact details and feedback to customercare@oceanbasket.com so that we can contact...More

Reviewed 28 November 2019

Buhle gave us an amazing service, very attentive, food & drinks on time and constantly checking up if we were fine. Such a wonderful service it will make you come back again. Thank you Buhle :)

Date of visit: November 2019
Helpful?
Reviewed 23 November 2019

Excellent. Buhla was very attentive, and the service was excellent. I would highly recommend a visit to this restaurant.

Date of visit: November 2019
Helpful?
Ocean B, Guest Relations Manager at Ocean Basket Century City, responded to this reviewResponded 5 December 2019

Hey there Idetitan, This review is o-fish-ally awesome! We are glad to hear the service was top-notch. We will let the team at Ocean Basket Century City know to keep up the good work. "Sea" you soon. Ocean Basket

Reviewed 22 November 2019

Excellent experience ! Buhle was extremely nice and helped me pick the best plates. I highly recommend this place.

Date of visit: November 2019
Helpful?
Ocean B, Guest Relations Manager at Ocean Basket Century City, responded to this reviewResponded 5 December 2019

Hello Bechirmakni, You of-fish-ally made our day. We're glad to read that you had a great time. "Sea" you soon. Thanks, Ocean Basket

Reviewed 20 November 2019

Really good service and and waitress was so amazing, Buhle. Had a lovely family dinner there and only good vibes.

Date of visit: November 2019
Helpful?
Ocean B, Guest Relations Manager at Ocean Basket Century City, responded to this reviewResponded 5 December 2019

Hey there Katjatoms, This review is o-fish-ally awesome! We look forward to passing this on to Buhle and we appreciate your kind words. Come and visit again, soon. Many Thanks, The OB Team

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Questions & Answers
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Umaboody
24 July 2017|
AnswerShow all 4 answers
Response from julian b | Reviewed this property |
Definitely halaal. Always visit with my moslem family
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