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The Black Swan

RR - RRR, British,
25 Norwich Road, Horsham St Faith NR10 3HJ, England
+44 1603 897787
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Overview
  • Excellent57%
  • Very good23%
  • Average8%
  • Poor8%
  • Terrible4%
Travellers talk about
“roast beef” (9 reviews)
“yorkshire pud” (3 reviews)
“burger” (12 reviews)
Closed Now
Hours
CUISINES
Bar, British, Contemporary, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
25 Norwich Road, Horsham St Faith NR10 3HJ, England
All Details
Write a ReviewReviews (271)
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1 - 10 of 270 reviews

Reviewed 1 week ago via mobile

We visited the black swan for a family meal . The staff were friendly and attentive and the food was very good . The restaurant area is nice and there is also a cosy bar . We will definitely be returning .More

Thank Debbie M
Andrew N, Owner at The Black Swan, responded to this reviewResponded 1 week ago

I am always grateful to customers like yourself who are willing to go to the effort of submitting a review and it is, of course, very good to hear that you enjoyed your visit. We much look forward to welcoming you back very soon. Thank...More

Reviewed 3 weeks ago via mobile

We stayed for one night when visiting family. The staff were exceptionally attentative, everything was fresh and clean and decorated to a very high standard. The whole experience was exceptional,one tiny omission didn't detract from a venue that we will look forward to returning to.

Thank Chris M
Andrew N, Owner at The Black Swan, responded to this reviewResponded 2 weeks ago

Thank you for your complimentary review. I am pleased you enjoyed your visit and I can confirm that the missing towel rail cap has been replaced by our regular handyman. Thanks again, Andy Neale, owner.

Reviewed 3 weeks ago

Needed to meet up for lunch near Norwich Airport and google led me to the Black Swan. So glad we ate Sunday lunch here.Friendly, efficient service. Food and drink excellent - great produce very well cooked and presented.Two of us had starters which were extremely...More

Thank John O
Andrew N, Owner at The Black Swan, responded to this reviewResponded 2 weeks ago

Thank you very much indeed for your very complimentary review. It's great to know that our food and service is 'hitting the spot' and we much look forward to looking after you again. Thanks again, Andy Neale, owner.

Reviewed 3 weeks ago

Very happy with the recent meals enjoyed here. Love the hot scotch egg on the appetisers menu. Chose to eat in the bar area, felt there was a bit more of an atmosphere. Staff friendly - but please, ditch the gum chewing !!! Trip adviser...More

1  Thank TicketPassportMoney
Andrew N, Owner at The Black Swan, responded to this reviewResponded 3 weeks ago

Hi and thank you for your review. i am pleased you enjoyed the food and we hope to see you again soon. Gum chewing is definitely not permitted on duty- I share your view- and we will take further steps to prevent- no need to...More

Reviewed 4 weeks ago

We have just returned from a short break; staying 3 nights at the Black Swan Inn. What a little gem of a place. We were in room 5, overlooking the green. Room was clean and perfect for us, with a super comfy bed and great...More

Thank happyheartLondon
Andrew N, Owner at The Black Swan, responded to this reviewResponded 4 weeks ago

Well- what can I say except thank you for your effusive review. I am very pleased that you enjoyed your time with us and thank you, too, for acknowledging James' and Sam's skills.. We very much forward to seeing you again. Thank you again, Andy...More

Reviewed 11 June 2018 via mobile

We held a reception here for a dearly departed loved one, with the service at the nearby Cremetorium Excellent venue, lovely room, seating and outside area. Nice bar area too and the food was really nice. Simple but delicious. The sausage rolls and mini sausages...More

Thank Martin B
Andrew N, Owner at The Black Swan, responded to this reviewResponded 11 June 2018

Thank you for taking the trouble to send your kind review- given the circumstances it is particularly appreciated. I am pleased that we were able to ease your difficult day. Thank you once more and we hope to see you again one day, under happier...More

Reviewed 4 June 2018

As this was our first holiday in Norfolk, it was decided that a nice quiet village Inn would be an ideal base instead of the usual B&B or Hotel, I must say that we were not disappointed with choosing the Black Swan. The room was...More

Thank Stuart F
Andrew N, Owner at The Black Swan, responded to this reviewResponded 5 June 2018

Hi and thank you for taking the time to submit your positive review of The Black Swan. I am very pleased that you enjoyed your stay and we look forward to welcoming you back again soon. Thanks again, Andy Neale, owwner

Reviewed 3 June 2018 via mobile

....in a nice atmosphere. Staff were welcoming and smiled. We ordered 2 pizzas, Sea Bass and Lasagne. Unfortunately, the lasagne was overcooked and of poor quality but fair play, it was replaced with the chicken and was much better. Will definitely revisit in the future...More

Thank rwayforest1
Andrew N, Owner at The Black Swan, responded to this reviewResponded 4 June 2018

Hi and thank you for your kind comments. I apologise for the over-cooked lasagne. We accept that we slipped from our normal standards and I am pleased that your replacement meal was satisfactory. Please do come and visit us again soon. I am sure you...More

Reviewed 3 June 2018

We ate here again after a last minute change of plan, It was a Saturday night and the restaurant was very busy. We had a warm welcome and attentive staff. The food was fantastic, I had the scallops to start and the Duck as main....More

Thank norfolktraveller2018
Andrew N, Owner at The Black Swan, responded to this reviewResponded 4 June 2018

Hi and thank you very much for your kind review. I am very pleased you enjoyed your visit. We much look forward to welcoming you back. Andy Neale,owner

Reviewed 2 June 2018 via mobile

Late booking table for four including two children. Welcoming staff initially, waiter helpful. Good range of menu, starters arrived promptly main took far too long. Main below average over cooked and poor. Disappointing quality and regretful but hey hoe, when asked about the meal we...More

2  Thank NickJHP
Andrew N, Owner at The Black Swan, responded to this reviewResponded 4 June 2018

Thank you for your view of your recent visit. Like all restaurants, we sometimes, despite all our best efforts, 'get it wrong'. When we do, we aim to put things right and make amends as quickly and as reasonably as possible. I have, this morning,...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$7 - US$32
Cuisine
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Bar Scene, Business meetings, Child-friendly, Kids, Groups, Local cuisine, Special Occasion Dining
Open Hours
Sunday
12:00 - 20:00
08:00 - 10:00
Monday
07:00 - 09:00
12:00 - 14:30
18:00 - 21:00
Tuesday
07:00 - 09:00
12:00 - 14:30
18:00 - 21:00
Wednesday
07:00 - 09:00
12:00 - 14:30
18:00 - 21:00
Thursday
07:00 - 21:00
Friday
07:00 - 09:00
12:00 - 14:30
18:00 - 21:15
Saturday
08:00 - 10:00
12:00 - 21:00
Location and Contact Information
  • Address: 25 Norwich Road, Horsham St Faith NR10 3HJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Horsham St Faith
  • Phone Number: +44 1603 897787
  • E-mail
Description
Restaurant hours stated are food service times, the pub will remain open until last orders are called in the bar, around 23:00 hours, Mon - Sun.
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