Olive Garden Italian Restaurant
87 reviews
#17 of 81 Restaurants in West SpringfieldRR - RRR, Italian, Vegetarian friendly, Vegan options+1 413-750-5390+ Add websiteImprove this listing
Hours
Sun
11:00 - 22:00
Mon
11:00 - 22:00
Tue
11:00 - 22:00
Wed
11:00 - 22:00
Thu
11:00 - 22:00
Fri
11:00 - 23:00
Sat
11:00 - 23:00
Ratings and reviews
4.0
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
CUISINES
Italian
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner
features
Menu
Appetizers
Great for sharing
Lasagna Fritta
Parmesan breaded lasagna, served with homemade alfredo and meat sauce.
**Our meat sauces include pan-seared beef and Italian sausage.
Meatballs Parmigiana
Five hearty meatballs baked in homemade marinara, topped with melted Italian cheeses and toasted breadcrumbs.
Calamari
Hand-breaded and fried to order. Served with marinara and spicy ranch.
Stuffed Ziti Fritta
Crispy fried ziti filled with five melted Italian cheeses. Served with homemade marinara and alfredo.
Toasted Ravioli
Lightly fried ravioli filled with seasoned beef. Served with homemade marinara sauce.
Spinach-Artichoke Dip
A blend of spinach, artichokes and five cheeses served with flatbread crisps.
Does this restaurant accept bookings?
Details
About
All of your favorites are just a few clicks away! View our menu online and Order To Go Now or come in for our famous never-ending first course of freshly baked breadsticks and your choice of homemade soup or garden fresh salad. Enjoy abundant portions of classic entrees the whole family craves like the Tour of Italy, our irresistible Chicken Parmigiana, or everyone's favorite Fettuccine Alfredo, made fresh from our kitchen to your table. Gather together with the people you love over a meal worth sharing at Olive Garden. When you're here, you're family.
CUISINES
Italian
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
Contribute
4.0
87 reviews
Excellent
26
Very good
35
Average
16
Poor
5
Terrible
5
wasTwinstatecritic
Claremont81 contributions
Feb 2020 • friends
A friend and I in Springfield for a camping show stopped and ate at this Olive Garden.
He ordered coffee and I had Raspberry Iced Tea. When he asked the waiter for cream, the waiter said it would take a few minutes as he had to go to the big refreigator. No straw with the iced tea. When the waiter came back, he had no cream. He took our order, my friend ordered spaghetti and meatballs, I ordered fried stuffed fritta with meat sauce, scallops and shrimp. He took my friends coffee as it was cold. He brought our salad and a fresh coffee, I asked for a straw a couple times. Finally drank without one.
Before we could begin to eat our salads, our entree was there. I looked at the shrimp and scallops, they didn't even looked cooked, and they were luke warm to the touch. I sent it back. The replacement dish was much better. My friends spaghetti and meatballs were good. This is the first Olive Gardens that I can say was not a good experience.
Written 17 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
leedjjck
Tolland987 contributions
Sept 2022 • none
Olive Garden has always been an average chain restaurant that served good meals at a reasonable price. The wait staff is very good versus the front desk who in this location could care less about taking care of the customers. When we left our name for a table, the front desk staff was busy with their personal cell phones and looked at us as if we were interrupting their time!
As I said, once we were seated, the wait staff was totally customer focus and took care of us throughout the meal.
Written 30 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
w2sdefrvgbfhnrjmytdnshtgrDV
11 contributions
Aug 2020 • none
I've been to this Olive Garden many times and with that being said, I have had good and bad experiences. My family and I went here yesterday around 8pm and got waitress named Liz who gave us by far the best service we've ever had. We asked her for refills, more breadsticks and salad, drinks, etc because my family eats a lot but she always brought them. It might not have been right away but our food was always hot. She made it very obvious she didn't mind bringing us these things and I never heard her complain ONCE!!!! It also was my brother's bday and I brought a cake in (which apparently is not allowed here but a different waitress took the cake). after we finished our food I told her about the cake and she had to talk with her manager) since the cake was already taken and put in the freezer earlier she brought it out with candles, plates, forks, and everything else. I didn't even't ask for these things! If you can, ask for Liz, because after the service she gave to my and my family I wouldn't want to go to any other Olive Garden or have any other waiter/waitress!!
Written 19 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
N7297JDmichaelj
Easthampton45 contributions
Jan 2020 • none
I went to Olive Garden with my daughter recently on a Friday afternoon. They were understaffed which we ignored because it was 3:00 in the afternoon.when the waitress did arrive she informed us that the Coke machine was broken so if we didn’t want alcohol we could have ice tea or lemonade. Then we ordered our food. I opted for the shrimp because I saw television commercials and it sounded good. The waitress informed me that they were out of shrimp so I had to order something else. I ordered a sampler appetizer and then the waitress informed me that they were out of calamari. Then I ordered lasagna to go and she brought out two other entree’s because they were out of lasagna. This is a Friday afternoon, probably one of their busiest days and they are out of their famous dishes? They should lock the door.
Written 7 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonjohn
Mirabel190 contributions
Jul 2023 • family
What a great experience for our party of 46 on a Saturday night. We were in the area for a basketball tournament. The manager was great to establish a billing method where the players were able to all sit together instead of being seated with their respective families. The 3 waiters that were assigned to our party were great, their service was perfect and nothing was left out. Shout out to the server that was in charge of our players’ table! Everything came fast, no mistakes in any of our orders (I’m speaking for my individual party but I think everything went smoothly for everyone) Everything was perfectly organized, the food arrived hot and very delicious. I have nothing negative to say honestly; the staff and manager really made it a great and fun experience. Thank you from Montreal, Canada!
Written 6 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Valeria N
1 contribution
Aug 2023 • friends
Please do not go here. We left a clear tip on the check that matched the total and the waitress adjusted her tip to be higher than actual tip we left. We called and they claimed to have issued the refund. After a week of not seeing it called back and told them we never got the refund. They said the refund was never issued in the first place.
Written 27 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lynns629
Monson62 contributions
May 2021 • none
Staff is always friendly. It seems like their lunch servings are smaller. Soup is too salty to eat. Lots of salt in all their food and nothing on menu for low salt. Food is average but not true home made Italian cuisine. (not like family made). Restaurant is clean and they follow Covid guidelines in public.
Written 28 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JB81ontheroad
Halifax437 contributions
May 2024 • couples
A badly needed feed after a long day at Six Flags. The place was BUSY and FULL, but they had us seated within five minutes and food in front of us shortly thereafter. The service was very good and the food was exactly what you'd expect of an Olive Garden.
Written 6 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JOHN A
San Antonio84 contributions
Jul 2022 • none
We wanted to treat 2 couples to a good Italian meal. What better place but an Olive Garden close by. We met at 1:00 on a Sunday afternoon. We were seated within 10 minutes or arriving and had a super lunch. Everyone ate plenty!
Written 15 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katya P
3 contributions
Sept 2024 • friends
Great food and thoughtful server. We celebrated a friend's birthday. The servers sang " Happy birthday". It was very special. Thank you for the service and hospitality.
Written 8 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kaz4749
Greenfield10 contributions
Oct 2019 • none
Have dined at this Olive Garden from time to time and have never been disappointed with the food or the service. Menu always has new items and prices are very reasonable. Watermelon Sangria 👍👍 We’ll be back!!
Written 27 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miss A
4 contributions
Oct 2019 • family
My family and I had a great evening out at dinner. It was a very busy evening, but just like normal we all got our bread sticks, soup and/or salad and began chowing down. This time I decided to try something new. They were very accommodating by taking out the normally added veggies that I don't care for and I had one of the most delicious dishes that I have ever had! Trust me, the zoodles are delicious! So glad I tried them!
Written 14 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joyce W
4 contributions
Aug 2019 • none
I always love the minestrone soup and bread sticks. I also had the stuffed mushroom caps with crab meat stuffing which is a new item on the menu. Everything was delicious! My main criticism is that I was not offered seconds on the soup, I overheard another waiter offering his customers another bowl but my server did not do so. My server seemed more interested in talking to the people in the booth behind me. I was seated in the bar area, and every time I am there, the servers ask, "Do you want the change?" when I pay in cash. I do not like being asked that question because it seems like another way of saying, "Is this money all for me?"
Written 9 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amy L
Russell19 contributions
Sept 2019 • family
We had a very good experience at Olive Garden last weekend when we went for a surprise birthday party for my Father in law. There were 33 of us. Olive Garden staff prepared ahead of time and had enough wait staff to serve us all in a timely manner. Everyone was pleasant for such a chaotic bunch!!! We were very pleased.
Written 15 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GYP
Boston410 contributions
Aug 2019 • none
I love it when you go out for dinner and it is consistent with your expectations.. BUT THIS TIME Olive Garden out did themselves beyond expectations... The lasagna chocolate dessert is for certain a MUST eat dessert first !!!! then their zooble dish was fabulous... a definite must ... and then their house wine.. enjoy and come again xoxoxo
Written 12 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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