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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features, about
Reviews (99)
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Traveller rating
38
33
12
7
8
Traveller type
Time of year
LanguageEnglish
Traveller rating
38
33
12
7
8
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Reviewed 30 April 2021

I was on extended business travel in the Slidell area, and was in need of some comfort food, so I decided to try the nearby Cheddar's Scratch Kitchen for a couple of meals. For the first try, I had the chicken fingers and fries with...chocolate cake and ice cream. That was all very good, and when the runner brought the food out to my car, he assured me he'd just taken the ice cream out of the freezer and the lemonade was freshly made. That meal was very good, and the cake, ice cream, and lemonade stretched over several days. But....a few days later.....I went for the country fried steak entree and I have to tell you I will want that again, and again, and again..... It was HUGE and crunchy, crispy, battered perfection. I stretched it over two days, but only because I literally could not eat it all the first night, though I really wanted to because it was so very good. Even reheated in the microwave the next day, the breading retained its crunchiness and it was still nearly just as good as fresh from the kitchen. The country gravy was exactly the right consistency--thick without being gluey--and spiced just right. And I have to tell you that the cheesy broccoli rice casserole is the very definition of comfort food. I'm a big fan of country fried steak, and this is probably the best I've ever had. Good job! Oh! I nearly forgot the honey-butter croissants. I saved those for breakfast the next day from both orders. So I guess you could say that from just two orders I got five meals, and several desserts! Since I ordered online for pick-up, I can't speak to the service except for the food runners who brought my order out to my car. Each one was friendly, confirmed I was who I was and gave me info about my order. The online ordering and pick-up process was extremely smooth. Yeah. I recommend this place. For sure.More

Date of visit: April 2021
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Reviewed 8 November 2020

Hate to even give 1 star because of the service of this terrible restaurant. We questioned about why there was bacon in the potato soup and it was listed for a vegetarian plate. My husband said " the bacon makes it non-vegetarian. The server said...she would ask the chef why if we wanted her to and we said yes. From that point, almost 10 minutes later, the "managing partner" came out and said we were harassing the server and calling the chef illiterate! Therefore we must take our belongings and leave. We were dumbfounded!! I am 71 & my husband is 76 and this has never happened to us. To top it off, the hostess & some servers wore their mask below their nose which doesn't work! That manager is a very bad business man & that young girl will never last as a server!! We never called anyone illiterate then, but I am sure calling it now!!More

Date of visit: November 2020
Helpful?1  
Reviewed 4 September 2020 via mobile

Dropped in for a quick lunch with the hubby. We love how they give you the croissants now when you are seated, they are so delicious! We ordered the spinach dip which is also good. I ordered the smokedhouse burger...they cooked the mid-well perfect! But...the BBQ sauce was kind of regular and it didn't taste smoked. My husband ordered the Buffalo wrap and it was definitely huge. He got the sauce on the side because he's not big on spicy, but he said the sauce wasn't the best tasting. All in all it was average. The service was great tho!More

Date of visit: September 2020
Helpful?2  
Reviewed 11 July 2020

I ordered online for contactless curbside pickup. They have dedicated spots in front for pickup parking. My food was ready on time despite the fact that the restaurant looked busy (many people going in and out). The food was excellent and generous. I'm not quite...ready for dine-in yet but I do look forward to doing that in the future at this restaurant.More

Date of visit: July 2020
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Reviewed 14 February 2020

Always have gotten good service and food. Food is cooked the way we want. We do go there especially for the great pot pie.

Date of visit: December 2019
Helpful?
Reviewed 31 October 2019 via mobile

Great variety and always freshly prepared. I have so many favorites including the pot pie, burgers, and salmon salad. Best onion rings anywhere.

Date of visit: October 2019
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Reviewed 5 September 2019

We enjoyed our dinner here. I like the Key West Chicken & Shrimp comes with the mango salsa on top and your pick of 2 sides. My husband gets the salmon. We ordered the salad for one of our sides, it's a nice size salad...and comes with a warm buttered croissant!!! Yummy!!! Our waitress was on top of things, very efficient.More

Date of visit: September 2019
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Reviewed 4 September 2019

The rolls here are always amazing! It sucks they aren't free anymore, but it obviously makes too much business sense for them to not charge people for them. The New Orleans pasta has not failed me yet. Their fruit lemonades are great too and bonus...points for free refills (some establishments charge extra for fruit lemonades). The night my party and I came, we had a server named Megan who was A+! She was pro-active in tending to us and really, really, did a great job. I hope management knows how great of an employee she is! Giving 5 stars for Megan's service alone.More

Date of visit: September 2019
Helpful?2  
Reviewed 25 August 2019 via mobile

I gave them a 4 because sometimes they aren't always consistent. Today the salmon was delicious, we had a time when it wasn't fully cooked so we stopped going, but the rice was salty. The spinach dip was great also. There was a time when...they changed the cheese or something and it just wasn't good. The croissants are always good and the service is always good also.More

Date of visit: August 2019
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Reviewed 19 August 2019

Worst service I ever experienced anywhere !!!!! Don't waste your time even attempting to go here on the weekends. You will be sorry. The manager does not care if you get good service or not. Our server took our order about 10 minutes after we...were seated. She never came back to our table and one hour later we gave up waiting for our food, left the table, and started walking out. Our Server must have seen us leaving as she came running over and actually told us we couldn't leave because we had placed an order. We Stopped at the hostess stand and asked for manager. A woman who claimed she was the manager approached and without even asking what the issue was, informed us that the kitchen had lost our order - Have a NIce Day. No apology from her, no expressing any remorse for our situation, and she totally did not care that 2 couples -4 adults in their 50's- were walking out the door due to extremely poor service. She clearly did not want to hear a word from any of us. When we attempted to inform her how terrible the server was, she cut us off and told us "Enjoy the rest of your Day. Our response to her was " Are you serious???" Pay attention to all the bad reviews this restaurant has received. You really are taking a chance. All 4 of us had been here before, but we never experienced anything like this last visit. If this woman remains the manager, this location will not last.More

Date of visit: August 2019
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Frequently Asked Questions about Cheddar's Scratch Kitchen

Yes, Cheddar's Scratch Kitchen offers takeaway services.

Cheddar's Scratch Kitchen is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4