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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Mexican, Southwestern, Bar, Pub
Meals
Dinner, Lunch
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Table Service
Reviews (44)
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44 results
Traveller rating
15
12
6
3
8
Traveller type
Time of year
LanguageEnglish
Traveller rating
15
12
6
3
8
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Reviewed 24 April 2020 via mobile

The presentation of the food is perfect, but when you sit down ready to eat and the chicken is cold. Just messes up the mood 😕. Besides that part the soup and the black beans was hot. That chicken enchiladas soup is my favorite, hands...down. The rice wasn't hot either. I love that you can order ahead, but the app needs a special instructions section because you might have a specific need. They aren't to cooperative changing anything once the order is made, even the drinks...More

Date of visit: April 2020
Helpful?1  
Reviewed 11 February 2020 via mobile

At the moment they had the 6oz Sirloin on the 3 for 10 menu and it was one of the best steaks I have eaten there. Had to go back a second time

Date of visit: February 2020
Helpful?
Reviewed 16 December 2019

Was here after 8 PM on 12/14. Food was OK, had the bacon burger. Draft beef could have been colder, not served in a frosted mug. Server was very good. One negative thing is that I went to the men's room. In washing my hands,...I found that the automatic faucets were not working properly and it took me a few minutes to get the soap off my hands. I know they was to use these water conserving gadgets, but please make sure they work. I would return.More

Date of visit: December 2019
Helpful?
Reviewed 9 November 2019

We don't have Chili's in WA, but on my drive home from Alabama, there was an accident on I-10 and we came across this one in Slidell. We were seated right away by a friendly host. Our waitress was patient with us as we took...awhile to decide. My Mom went for the baked potato soup and club sandwich and I tried the new promotional Chicky Chicky Blue sandwich. The soup and club were very average. If it wasn't for the next item, I would've rated 3 stars, but his chicken sandwich made a lasting impression however. It was so good. The chicken alone was to die for. The crunch was amazing. The combination of the cool lettuce, tomato, red onion and avocado with the creamy blue cheese dressing and crumbles along with that crisp bacon was a dream come true. I will definitely have someone try and recreate this in WA state!!! It's a winner!More

Date of visit: October 2019
Helpful?
Reviewed 17 October 2019

Had a hair in my food. Manager offered to replace that part of my food. Lost my appetite & didn’t eat. Still paid full price for meal. Use to be a nice place to bring family, affordable. Will not be returning.

Date of visit: October 2019
Helpful?1  
ChilisGrillandBar, Guest Relations Manager at Chili's, responded to this reviewResponded 18 October 2019

Hey, we're really sorry that happened, and we’d love to get in touch with you so we can make this right. Please contact our Guest Engagement Team at 1-800-983-4637 so we can follow up on this. Thanks!

Reviewed 29 September 2019

My wife and I ordered the "dinner for 2" from the to go menu. Fabulous and a great deal. Thank you Chilis!

Date of visit: September 2019
Helpful?2  
Reviewed 13 June 2019 via mobile

Went for lunch with the husband, i ordered the spicy shrimp tacos. DELICIOUS! Wasnt real spicy, i think the coleslaw balanced it out. Ill be having that again

Date of visit: June 2019
Helpful?
Reviewed 6 March 2019

Went there for lunch on 3/5. Food was excellent, service was friendly and fairly quick. The reason I did not give a 5 is that the establishment was short handed on servers and I blame this on management. There were only 3 servers and 1...bartender for the whole establishment, and the bartender was waiting on tables in the bar area. All 4 of these servers were busting their buts. I would recommend and return here, but please get more servers. Quesadilla Explosion Salad is great.More

Date of visit: March 2019
Helpful?
Reviewed 12 February 2019 via mobile

Got burger for lunch and was very good. Love the atmosphere. Prices are decent at lunch. Will go again.

Date of visit: February 2019
Helpful?
Reviewed 31 May 2018 via mobile

Went here for lunch with my mom they were out of potatoes we asked about substitution with mac & cheese the waitress told us Those were only for the kids menu and since we didn’t have any kids with us we couldnt order off that...menu to receive the macaroniMore

Date of visit: May 2018
Helpful?
Dylan T, Guest Relations Manager at Chili's, responded to this reviewResponded 6 June 2018

We're sorry to hear you are disappointed with our service! We value your feedback and we'd like to speak to you about your experience. Please give us a call at 1-800-983-4637. Thanks!

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Frequently Asked Questions about Chili's

Yes, Chili's offers takeaway services.

Yes, Chili's offers delivery services.

Chili's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5