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We visited for lunch yesterday and were not impressed at all by the lack of cleanliness. The tablecloths were filthy...the chairs were grubby and not much adherence to hygiene protocol....something needs to be done and soon.More
Date of visit: January 2021
Ocean B, Guest Relations Manager at Ocean Basket Cape Gate, responded to this reviewResponded 13 January 2021
We are disappointed to read about your recent experience with us.
This is not the OB way!
We would appreciate the opportunity to take this up with our management team. Please could you kindly follow the link to leave us with your contact...More
Really disappointed in the service experienced at Cape Gate OB. We used to be regulars and always received good food and great service!
Today we received dirty glasses, Tabasco sauce that had no lid on that had been watered down (maybe it’s a cost-saving initiative)...but it tasted disgusting then to my dismay I ordered a mojito that literally tasted like Soda water and rum!
Since when did the above become acceptable?!?! Not cool, I for one will not be frequenting any OB soon! Cape Town Fish Market for the win! Great service, hygienic and great wines! I forgot to mention the rocks as rolls 🤢🤮More
Date of visit: December 2019
Ocean B, Guest Relations Manager at Ocean Basket Cape Gate, responded to this reviewResponded 28 January 2020
Good day Travellertracy88,
We are concerned to see that your experience was not a good one. If you could please send us your contact details and feedback to firstname.lastname@example.org so that we can contact you directly to resolve this matter.
We hope to turn this...More
Staff very friendly, service was great and food was delicious!!
Not my 1st time visiting this restaurant and always a pleasure.
Date of visit: November 2019
Ocean B, Guest Relations Manager at Ocean Basket Cape Gate, responded to this reviewResponded 29 November 2019
"Cod" it have been any better? We don’t think so. 5-stars!
We're so glad that you enjoyed your Ocean Basket meal and the service from our team at Ocean Basket Cape Gate.
We hope to "sea" you again soon.
I like this outlet. The service are good and the staff friendly. The seafood are great and the portions good. Treat yourself for eat out with seafood. Look out for there topup options. Value for money.
Date of visit: February 2019
OceanB21, Guest Relations Manager at Ocean Basket Cape Gate, responded to this reviewResponded 1 April 2019
Thanks for the compliments, we appreciate the positive feedback. So happy to read that the service was a hit!
"Sea" you soon.
The OB Team
While all the other restaurants in the area was full Ocean Basket was relatively empty. My conclusion is that they are getting to expensive. Ocean basket was reasonably priced but now it is becoming an expensive lunch
Service was very friendly and effective.
The food...was average to good. We had fish and chips and with the drinks and tip came to over R200More
Date of visit: December 2018
OceanB21, Guest Relations Manager at Ocean Basket Cape Gate, responded to this reviewResponded 2 January 2019
Hi there Eater167,
We appreciate you taking the time to share your feedback with us. We all about getting things right so we can give our customers an exceptional Ocean Basket experience. Please follow the link to leave us with your details so we can...More
I live right around the corner from Cape Gate and never have time to go for dinner due to the nature of my business.
I am a registered tourist guide and have a small tour company as well.
So, I seriously work 7 days a...week ... up at 4 am & only get home most nights after 20h00...!!
To go out for dinner is always a mission, being tiered & exhausted after a long days work... it's the last thing I feel for.
If we go out for dinner... ( Birthdays... Anniversary. .. ) .... what ever needs to be celebrated. ... Ocean Basket Cape Gate... here we come.
Always good service.... happy, friendly faces to serve us.
Best sea food meal in C.T. for the very best price...!!
Well done !!!More
Date of visit: December 2018
OceanB21, Guest Relations Manager at Ocean Basket Cape Gate, responded to this reviewResponded 24 December 2018
Hi there REBLLADVENTURES,
This review is as good as our famous fish & chips!
We look forward to providing you with another dose of vitamin 'sea'.
The OB Team
Am a regular. Love the scene, food, waiters and price. Served about the healthiest meal in the food court and provides a very clean and breezy atmosphere for couples and small families. Always hospitable. Friendly staff and satisfying dishes.